Resolve Disclaimer Printing Issues

If the disclaimer on your printed image is trimmed from the edges, you may have to recalibrate the printer. The printer may have its own mechanism and procedure to do the necessary calibration. If printer recalibration does not solve the disclaimer printing issue, you can perform soft calibration to resolve the issue.

Note: Make sure that the correct size paper is used to print the documents. For example, when you print an image, suppose you select the paper size as Letter but instead use the A4 size paper. The printer clips the disclaimer at the edges because an A4 size sheet of paper is smaller than a Letter size sheet.

From the NextGen installation folder, open the NGConfig.ini file.
Do one of the following:
- In the NGConfig.ini file, if the [Printing] section exists, then add the following lines to the file:
  - - ICSDisclaimerMarginOffsetX=40
    - ICSDisclaimerMarginOffsetY=30
- In the NGConfig.ini file, if the [Printing] section does not exist, then you can define the section by adding the following lines to the file:
  - - [Printing]
    - ICSDisclaimerMarginOffsetX=40
    - ICSDisclaimerMarginOffsetY=30
  Note: You can try different values for X and Y offset to obtain the desired result.
Save and close the NGConfig.ini file.

Resolve Disclaimer Printing Issues

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