NextGen Knowledge Center

Troubleshooting for Window 2000 Operating system

  1. Open the computer that the NextGen® Background Business Processor Engine service is running on.
  2. Open Start > Run
  3. Enter 'dcomcnfg' in the Run window and select OK.
    A list of applications displays.
  4. Double-click on Microsoft Excel.
  5. Go to the Security > Launch and Activations Permissions frame.
  6. Select the Customize button.
    The Edit button becomes enabled in the frame.
  7. Select the Edit button.
  8. In the next window, add the user account that the NextGen® Background Business Processor Engine uses.
  9. Select OK several times to exit.