NextGen Knowledge Center

Troubleshooting for SQL Server 2000

  1. Open Start > Programs > Microsoft SQL Server > Client Network Utility.
  2. Go to the Alias tab.
  3. Remove any entries that have a Server alias value that is the same as the local computer's name.
    The printer offsets for paper claims printed via NextGen® Background Business Processor live in the ngconfig.ini file on the machine where the NextGen® Background Business Processor Engine is running. For example,

    [1500Settings]

    XOffSet=0.28

    YOffSet=0.30

    [UB92Settings]

    XOffSet=0.30

    YOffSet=0.15

    If you get an Error #70 – Permission Denied message when trying to export an Excel file, you may be able to run the DCOM Configuration Utility and set up custom launch permissions for Microsoft Excel for the user that the NextGen® Background Business Processor Engine runs as.