Troubleshooting for Window 2000 Operating system
- Access the computer that the NextGen® Background Business Processor Engine service is running on.
- Access Start > Run
- Enter 'dcomcnfg' in the Run window and select OK.
A list of applications displays.
- Double-click on Microsoft Excel.
- Go to the Security > Launch and Activations Permissions frame.
- Select the Customize button.
The Edit button becomes enabled in the frame.
- Select the Edit button.
- In the next window, add the user account that the NextGen® Background Business Processor Engine uses.
- Select OK several times to exit.