Remove a Guest Before a Virtual Visit

NextGen Virtual Visits™ Help

Add a Patient Guest Before a Visit

Within NextGen Virtual Visits™, select the VisitsVisits icon icon from the main menu. In the Upcoming tab, select the visit you want to add a guest to. In the Invited Guests panel, select Add GuestAdd Guest icon. Select Yes. In the applicable fields, enter the guest’s First Name, Last Name, and their Relationship to the Patient . In the How should this guest receive their invite field, select the box next to the preferred way to contact the guest. This method is used to send the invitation to join the visit to the guest. If the patient has authorized this guest to join the visit, select the Patient (or legal representative) authorized disclosure of visit data to specified guest option. Select Add. Parent topic: Managing Guests in NextGen Virtual Visits

NextGen Virtual Visits™ Help

Edit Guest Details

Within NextGen Virtual Visits™, select the Visits Visits icon icon from the main menu. In the Upcoming tab, select the visit that the guest is associated with. In the Invited Guest area, select the options menu Options icon located to the right of the guest’s name. Select Edit. In the Edit Guest window, make all necessary changes, and then select Save. Parent topic: Managing Guests in NextGen Virtual Visits

NextGen Virtual Visits™ Help

Add a Guest During a Virtual Visit

While in the virtual visit room, select Participants Participants icon. Select Add Guest Add Guest icon. Complete the steps required to add a guest to a virtual visit, and then select Add. Parent topic: Managing Guests in NextGen Virtual Visits

NextGen Virtual Visits™ Help

Add an External Guest Before a Visit

You can invite an external guest to a visit, but you must first obtain authorization from the patient as you would for an in-office visit. Within NextGen Virtual Visits™, select the VisitsVisits icon icon from the main menu. In the Upcoming tab, select the visit you want to add a guest to. In the invited guests panel, select Add GuestAdd Guest icon. Select No. Enter the guest's First Name and Last Name, then select Search. Select and enter the contact method, which is used to send the invitation to join the visit.This step is necessary because the guest you are trying to invite is not a licensed NextGen Virtual Visits™ user at your practice. If the patient has authorized this guest to join the visit, select the Patient (or legal representative) authorized disclosure of visit data to specified guest option. Select Add. Parent topic: Managing Guests in NextGen Virtual Visits

NextGen Virtual Visits™ Help

Remove Patients from a Group Virtual Visit

Join a virtual visit. To remove a patient temporarily, do the following: Select the Participants icon, and then select the Remove Temporarily icon next to the patient name. Select the duration you want the patient to wait in the waiting room, and then select the check mark icon.The patient receives a message indicating that they are temporarily removed from the visit and must wait to rejoin. A countdown timer appears. After the specified duration, the patient automatically rejoins the visit. The removed patient appears in the Removed section within the Participants list. A countdown timer is also displayed next to the patient name. To re-add the temporarily removed patient, select the Clear Removal icon. To permanently remove a patient, select the Participants icon, select the Remove Permanently icon, and then select Yes.After selecting Remove Permanently, a message appears indicating that if the patient is permanently removed from the visit, they cannot rejoin the visit using the pati

NextGen Virtual Visits™ Help

Resend a Virtual Visit Invitation to a Guest

If a guest cannot locate their invitation or accidentally deletes it, you can resend their invitation. Within NextGen Virtual Visits™, select the VisitsVisits icon icon from the main menu. In the Upcoming tab, select the visit the guest is associated with. In the Invited Guest area, select the options menu Options icon located to the right of the guest’s name. Select Resend communications. In the Resend Communications window, select the guest's contact method. Select Send. Parent topic: Managing Guests in NextGen Virtual Visits

Remove a Guest Before a Virtual Visit

Recommendations

Add a Patient Guest Before a Visit

Edit Guest Details

Add a Guest During a Virtual Visit

Add an External Guest Before a Visit

Remove Patients from a Group Virtual Visit

Resend a Virtual Visit Invitation to a Guest

Add a Patient Guest Before a Visit

Edit Guest Details

Add a Guest During a Virtual Visit

Add an External Guest Before a Visit

Remove Patients from a Group Virtual Visit

Resend a Virtual Visit Invitation to a Guest