Transaction Approval Tasks
When Transaction Approval is being used, users cannot post transactions that exceed a specified dollar amount without first obtaining an approval from a manager or supervisor. Approval of transactions is managed through Worklog tasks. Transaction Approval feature controls when payments, adjustments and refunds get posted.
Managers, or any person designated as an approver, can log on NextGen® Enterprise PM and check the list of tasks awaiting their approval in the Worklog. Users awaiting approval can check the status of their assigned tasks in the Worklog to see if an approval is granted. You can configure the system to send an email to a user when a transaction task awaiting approval is granted or denied approval.
During payment entry, tasks are automatically created for transactions that meet the criteria that requires an approval (as indicated in the Task Types master file). This task appears in the approval queue of the person (or persons) who are designated in the Task Approval Profile master file as approvers of that task type. Users are prevented from posting the transaction until one of the approvers has approved the task.
The transactions needing approval can be removed to a separate TRAH (Transaction Approval Hold) batch that remains on hold until they are approved. After the transactions is approved, they are released to a separate APPR (Transaction Approval) batch that is automatically set to be posted by the NextGen® Background Business Processor.
When a Transaction Approval task is denied, the user can:
- Modify the transaction, and then resubmit the task for approval.
OR
- Delete the transaction from the TRAH batch on the next day.