NextGen Knowledge Center

Submit an Electronic Claim through the Waystar Website

Before you begin

You must select the Waystar option on the External tab in the Practice Preference window.
  1. Open NextGen® Enterprise PM.
  2. On the main toolbar, select Chart, and then in Patient Lookup, enter your search criteria, and then select Find.
    Matching people and patient records appear in the search results.
  3. In Matching Records, select a patient record , and then select Open.
    The Patient Information tab opens in the Patient Chart window.
  4. Select the Encounters tab, right-click an encounter, and then select Claims.
  5. In the Encounter Claim Request window, right-click a claim, and then select Waystar.
    One of the following pages opens:
    • If the selected claim form type is 1500, the professional claims search page of the Waystar® clearinghouse opens.
    • If the selected claim form type is UB, the institutional claims page of the Waystar® clearinghouse opens.
  6. Make the necessary changes, and then select Submit.
Submit an Electronic Claim through the Waystar Website