Open the Waystar Website from Encounter Lookup
On the
Encounter Lookup
window, right-click on an encounter in the
Encounter List
.
The context menu window opens.
Select on the
Clearinghouse
option.
The sub-menu options with the following options
NextGen® Clearinghouse
Waystar
: The
Waystar
clearinghouse has the following options.
Professional Claim
Institutional Claim
Select
Professional Claim
The professional claims page of the Waystar® Clearinghouse opens.
Select
Institutional Claim
The institutional claims page of the Waystar® Clearinghouse opens.
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Help Guide for NextGen® Enterprise PM 8
Open the Waystar Website From Encounters
When you select the Waystar option in the External tab of the Practice Preference window, it will be available in the claims context menu. On the Encounter tab, right-click an encounter and then select Claims. The Encounter Claim Request window opens. Right-click on a claim and then select Waystar. The Waystar option is available only for electronic claims. If the claim form type is 1500 for the selected claim, the professional claims search page of the Waystar® Clearinghouse opens. If the claim form type is UB for the selected claim, the institutional claims page of the Waystar® Clearinghouse opens. Parent topic: Viewing General Information in Encounters
Help Guide for NextGen® Enterprise PM 8
Open the Waystar Website from Claims Lookup
When you select the Waystar option in the External tab of the Practice Preference window, it will be available in the claims context menu. Open NextGen® Enterprise PM. Select Claims Lookup. The Claim Request Lookup window opens. In the Claim Requests section, right-click on a claim, and then select Waystar. The Waystar option is available only for electronic claims. If the claim form type is 1500 for the selected claim, the professional claims search page of the Waystar® Clearinghouse opens. If the claim form type is UB for the selected claim, the institutional claims page of the Waystar® Clearinghouse opens. Parent topic: Generating and Submitting Claims
Help Guide for NextGen® Enterprise PM 8
Search from the Encounter Lookup Window
To access the Encounter Lookup window, do one of the following: From the main toolbar, select Encounter. From the Tasks menu, select Lookup and then Encounters. The Encounter Lookup window opens. Enter details in the Search Criteria to find the desired encounters. You can use multiple parameters to search, like Bill Status, Billable Date Range, Rendering Physician, or Service Location. Select Find. Encounters that match the search criteria entered display in the Encounter List section at the bottom of the window. Total Encounter Balances displays the total outstanding balance for all encounters listed. Records Found displays the total number of encounters listed. From the Encounter List, do one of the following: Double-click to select an encounter. The Patient Chart > Encounters tab opens. The selected encounter is highlighted in the Encounters list on the left. Right-click an encounter and select Open from the menu. The Encounter Maintenance window opens. Select one or more encounters
Help Guide for NextGen® Enterprise PM 8
Open Claim Status Report from Encounter Lookup
Before you begin Submit a claim request for the encounter. In NextGen® Enterprise PM, do one of the following to open the Encounter Lookup window: On the main toolbar, select Encounter. From the Tasks menu, select Lookup > Encounters. The Encounter Lookup window opens. Enter the search criteria to find the desired encounter and select Find. The Encounter List section displays the encounters matching the search criteria. Right-click the desired encounter and select Claims. Note: Alternatively, you can open the Encounter Claims Request window using one of the following methods. From the Patient Chart, on the Encounters tab, in the Encounters list, right-select the desired encounter and select Claims. Select Claims on the taskbar. From the Tasks menu, select Lookup > Claims The Encounter Claims Request window opens displaying the claim requests for the selected encounter. Right-click the desired claim request and select View Claim Status. The Claim Status report opens displaying the follo
Help Guide for NextGen® Enterprise PM 8
Desktop Toolbar
Desktop Toolbar Desktop Toolbar The buttons on the toolbar enable you to quickly access important functions of NextGen® Enterprise PM and open other applications. If Toolbar captions is enabled in your General User Preferences, each button appears with a caption (or label). If Toolbar tooltips is enabled, a tooltip appears when you hover over each button. Note: You can turn off the toolbar captions from the right-click menu on the toolbar. Toolbar right click menu Button Tooltip Description People Lookup Opens the People Lookup window. Appointment Lookup Opens the Appointment Lookup window. Appointment Book Opens the Appointment Book window. Chart Lookup Opens the Patient Lookup window. Account Lookup Opens the Account Lookup window. Encounter Lookup Opens the Encounter Lookup window. Batch Posting Opens the Batch Posting window. Claim Lookup Opens the Claim Request Lookup window. When an encounter is selected, it opens the Encounter Claim Requests window. Demand Bill When an encounter
Help Guide for NextGen® Enterprise PM 8
Open Claim Status Report from Encounter
Before you begin Submit a claim status request for an encounter. In NextGen® Enterprise PM, do one of the following to open the Encounter Lookup window. On the toolbar, select Encounter. From the Tasks menu, select Lookup > Encounters. The Encounter Lookup window opens. Enter the search criteria to find the desired encounters and select Find. The Encounter List section displays the encounters matching the search criteria. Double-click the desired encounter. The Encounters tab on the Patient Chart opens displaying the details of the encounter. The Claim Status section displays the eligibility verification claim status details such as the claim status date and claim status result. The claim status result is a link. Select the claim status result link in Status. The Claim Status report opens displaying the following: Claim status response date and time. Statistical view of the claim status (accepted or rejected), bill amount, and paid amount. Collapsed view of the claim status requested f
