NextGen Knowledge Center

Suppress Statements for a Payer

Encounters with a specific payer selected as the primary payer can be suppressed from being included on guarantor statements.

Encounters with a primary payer and Do not print statements option selected will not be included on statements as long as there is no Pat Amt (patient amount) balance on the encounter. If there is a Pat Amt balance on the encounter, encounters will be included on statements, even if Do not print statements option is selected for the primary payer
  1. Open File Maintenance.
  2. Select Master Files > System > Payers.
    The Payers List window opens.
  3. From the list, double-click to open the payer to be suppressed from statements.
    The Modify Payer Information window opens.
  4. Select the Practice tab, and then select the Other sub-tab.
  5. Select Do not print statements.
  6. Select OK.
    Statements are now suppressed for the payer.