Suppressing statements at the encounter level will prevent a specific encounter in a specific patient’s chart from being included in a guarantor’s statement. Statements may still include other encounters on the same patient and encounters for other patients that are linked to the guarantor’s account.
- Open NextGen® Enterprise PM.
- Select Chart.
The Patient Lookup window opens.
- Enter Search Criteria to locate the desired patient.
- Select Find.
All existing persons and patients that match the search criteria display in the Matching Records section of the window.
- In the Matching Records list, double-click to open the desired patient.
The Patient Chart window opens.
- Select the Encounters tab.
- From the Encounters list, open the encounter to be suppressed from statements.
The Encounter Maintenance window opens.
- On the General tab, clear the Print Encounter On Statements check box.
- To save changes and close the window, select OK.
Statements are now suppressed for the encounter.
