NextGen Knowledge Center

Suppress Statements for an Account

Suppressing statements at the account level will prevent statements from being generated for the guarantor’s entire account. This includes all patients and all encounters that are linked to the guarantor’s account.

  1. Open NextGen® Enterprise PM.
  2. Select Account.
    The Account Lookup window opens.
  3. Enter Search Criteria to locate the desired account.
  4. Select Find.
    All existing accounts that match the search criteria display in the Account List section of the window.
  5. In the Account List, double-click to open the account.
    The Account Profile window opens.
  6. Select the Properties tab.
  7. In the Statements section, clear the Print Statements check box.
  8. Close the Account Profile window.
    The message appears stating that the general information has changed, do you like to save your changes.
  9. To save changes and close the window, select Yes.
    Statements are now suppressed for the account.