NextGen Knowledge Center

Modifying Charges

Charges that are not processed by Automatic Close or Manual Close can be modified if needed.

The following fields can be modified on an unprocessed charge.

  • Service Dates
  • Service Item and Description
  • Modifiers
  • Quantity
  • Price
  • Tooth, Surface, and Quadrant
  • Process Date
  • Diagnoses
  • Rendering
  • Referring
  • Additional Provider
  • Place of Service
  • Narrative
  • Dunning Message
  • Notes
  • Batch Description
  • Location

Charges that have been processed by Automatic Close or Manual Close can still be modified, if needed. When insurance denies payment for a claim due to an invalid diagnosis code on the charge. You can modify the charge to change the diagnosis code, rebill the encounter, and create a new claim sent for the insurance.

The following fields can be modified on a processed charge.

  • Service Dates
  • Modifiers
  • Tooth, Surface, and Quadrant
  • Diagnoses
  • Rendering
  • Referring
  • Additional Provider
  • Place of Service
  • Narrative
  • Dunning Message
  • Notes
  • Batch Description
  • Location

The following fields cannot be modified on a processed charge.

  • Service Item / Description
  • Quantity
  • Price
  • Process Date