NextGen Knowledge Center

Manually Key Card Data to Process a Payment for TSYS Express using a VeriFone Device

Before you begin

Before you can process a patient's payment, you must activate a batch. You can enter the payment information on the Payment Entry window only after activating a batch.
The VeriFone device enables you to manually enter credit card information when applying a payment to a patient's encounter. This method requires you to enter the credit card number, expiration date, CVV number, and the card holder's address and zipcode.
  1. To open thePayment Entrywindow, do the following:
    1. InNextGen® Enterprise PM, clickPosting.
      TheBatch Postingwindow opens.
    2. Right-click a batch and selectActive Batch.
    3. Double-click the active batch.
      ThePayment Entrywindow opens.

  2. Select the relevant patient or enter the encounter number.
  3. Do the following:
    • In the Payer field, select Patient.
    • In the Pay Amt field, enter the amount.
    • In the Pay Code field, select the required transaction code.
    • In the Pay column, enter the dollar amount of the payment.
  4. Select CC Pay and select Key.
    A window opens asking you to complete the payment on card reader.

  5. Select your device and gateway ID, and then select Process.
  6. Enter the required information on the VeriFone device.
  7. Select OK.
    The Print Receipt window opens.

  8. Do one of the following:
    • To review the receipt prior to printing, select Preview.
    • To print the receipt for the patient, select Print.
    • To exit the Print Receipt window, select Close.
    For more information on printing a credit card receipt, see Print a Credit Card Receipt.