Before you begin
Before you can process a patient's payment, you must activate a batch. You can enter the payment information on the
Payment Entry window only after activating the batch.
- To open thePayment Entrywindow, do the following:
- InNextGen® Enterprise PM, clickPosting.
TheBatch Postingwindow opens.
- Right-click a batch and selectActive Batch.
- Double-click the active batch.
The
Payment Entrywindow opens.
- Select the relevant patient or enter the encounter number.
- Do the following:
- In the Payer field, select Patient.
- In the Pay Amt field, enter the amount.
- In the Pay Code field, select the required transaction code.
Note: The default transaction code does not appear if you select the Override Credit Card Payment Default Transaction Code check box in the Payment Processing preference on the Practice Preference window.
- In the Pay column, enter the dollar amount of the payment.
Note: The CC Pay button appears when you enter all the information required for making the payment.
- Select CC Pay and select Key.
A window opens where you can select card reader or webform to complete the payment.
- Do the following:
- In Process to device, select No Device.
- In Using Gateway ID, select the gateway ID.
- Select Process.
The TSYS Express web form opens.
- Enter the Credit Card Number.
- Enter values in the fields.
- The Amount field is pre-populated with the amount on the Payment Posting window and you can not edit it.
- In CVC/CVV, enter the three or four digit numeric code.
- Enter the name of the card holder.
- The Address Line 1 field is pre-populated with the patient's address and you can edit it.
- The City, State, and Card Zipcode fields are pre-populated but you can edit it if required.
- Enter a valid email address of the patient.
- Select Submit.
An authorization message appears.
- Select OK.
The Print Receipt window opens.
- Do one of the following:
- To review the receipt prior to printing, select Preview.
- To print the receipt for the patient, select Print.
- To exit the Print Receipt window, select Close.