NextGen Knowledge Center

Apply a Credit Card Payment with No Device for TSYS Express

Before you begin

Before you can process a patient's payment, you must activate a batch. You can enter the payment information on the Payment Entry window only after activating the batch.
  1. To open thePayment Entrywindow, do the following:
    1. InNextGen® Enterprise PM, clickPosting.
      TheBatch Postingwindow opens.
    2. Right-click a batch and selectActive Batch.
    3. Double-click the active batch.
      ThePayment Entrywindow opens.

  2. Select the relevant patient or enter the encounter number.
  3. Do the following:
    • In the Payer field, select Patient.
    • In the Pay Amt field, enter the amount.
    • In the Pay Code field, select the required transaction code.
    • In the Pay column, enter the dollar amount of the payment.
  4. Select CC Pay and select Key.
    A window opens where you can select card reader or webform to complete the payment.

  5. Do the following:
    • In Process to device, select No Device.
    • In Using Gateway ID, select the gateway ID.
    • Select Process.
    The TSYS Express web form opens.

  6. Enter the Credit Card Number.
  7. Enter values in the fields.
    • The Amount field is pre-populated with the amount on the Payment Posting window and you can not edit it.
    • In CVC/CVV, enter the three or four digit numeric code.
    • Enter the name of the card holder.
    • The Address Line 1 field is pre-populated with the patient's address and you can edit it.
    • The City, State, and Card Zipcode fields are pre-populated but you can edit it if required.
    • Enter a valid email address of the patient.
  8. Select Submit.
    An authorization message appears.
  9. Select OK.
    The Print Receipt window opens.
  10. Do one of the following:
    • To review the receipt prior to printing, select Preview.
    • To print the receipt for the patient, select Print.
    • To exit the Print Receipt window, select Close.