Kept Appointments with No Charges Report

Help Guide for NextGen® Enterprise PM 8

Appointments Listing Report

This listing report can be pulled daily to show who is scheduled, who needs to be confirmed, and what medical records to pull. It is sorted by resource name, appointment time, beginning time, and event. The only total is a count of appointments for each resource. You can run the Daily Appointments Listing report prior to the patients coming in to the office. This enables you to look at the patients' qualifying authorizations and referrals. From the Report Filter: Appointments Listing under Filter 1 you can set the conditions for the data that you want to print on the Appointments Listing report by setting the Appt Statuses field as Cancelled, Expected, Kept, No Show, or Pending. To list appointments of all statuses, select <none> from the drop down box or leave the Appt Statuses field blank. The options are also available to display only, exclude, or include all statuses of Confirmed, Deleted, Rescheduled, and Retained appointments. The application also provides the option to show the

Help Guide for NextGen® Enterprise PM 8

Statistical Analysis of Appointments Report

The Statistical Analysis of Appointments report gives counts of scheduled, kept, canceled, no-shows, and a percentage breakdown of kept, canceled, and no-shows. Deleted appointments can be included or not. The report is sorted by resource and appointment date, with total records shown for each resource. Note: Calculations for this report is done based on the appointment date. Ensure to include the appointment date column to get accurate results. To access the report in NextGen® Enterprise PM, select the Reports menu and select Scheduling and then select Statistical Analysis of Appointments. Statistical Analysis of Appointments Report Columns Parent topic: Scheduling Reports

Help Guide for NextGen® Enterprise PM 8

First Third Available Report

The First Third Available Appointment report helps a practice identify the average number of days a patient must wait to see a resource for a specific type of appointment. The third next available appointment is used instead of the next available appointment because it is a more realistic depiction of how many days a patient would have to wait to see a provider. A measurement of only the next available appointment can easily be changed due to cancelations or other unexpected events. The settings you choose in Practice Preferences and Scheduling Administration determine the next third available appointment for the desired combination of patient, resource, and event. To access the report in NextGen® Enterprise PM, select the Reports menu and select Scheduling and then select First Third Available. First Third Available Report Columns Setting Up Interval Overrides Enable Interval Overrides for the Practice Set Up Interval Overrides for a Resource Set Up Interval Overrides for an Event Run

Help Guide for NextGen® Enterprise PM 8

Accounting for Kept Appointments

To account for kept appointments at the end of each day, run the Kept Appointments with No Charges report. The report shows patient appointments with a Kept status that do not yet have charges entered on the associated encounter. The report is sorted by: Resource name Beginning time The report provides no totals. The application provides the option to show the patient's chart balance (the total balance due for that patient's chart) on the report and enables you to sort by the chart balance. You can show the patient's self balance ( Pat Slf Bal) , which is that portion of the total balance due for which the patient is responsible. Kept Appointments with No Charges Report The Kept Appointments with No Charges report shows patients that kept an appointment but had no charges entered. Parent topic: Daily Balancing for the Front Office

Help Guide for NextGen® Enterprise PM 8

Scheduling Reports

The Scheduling reports category includes various reports that you can use to review appointment information for patients in your practice. The reports can help you monitor and manage appointments and assist with your internal scheduling processes in NextGen® Enterprise PM. The following reports are available from the Reports > Scheduling menu: Appointments Listing Daily Appointments Day Timer First Third Available Kept Appointments w/ No Charges Multi Resource Statistical Analysis of Appointments Wait List Appointments Listing Report Daily Appointments Report Day Timer Report First Third Available Report Kept Appointments with No Charges Report The Kept Appointments with No Charges report shows patients that kept an appointment but had no charges entered. Multi Resource Report Statistical Analysis of Appointments Report Wait List Report Parent topic: System Generated Reports

Help Guide for NextGen® Enterprise PM 8

Group Scheduling Reports

Reports in NextGen® Enterprise PM can be generated to include information related to Patient Groups, Group Appointments and Group Encounters. The Patient Groups report lists groups that have been created in either NextGen® Enterprise EHR or NextGen® Enterprise PM, including all patients added to or removed from each group. By default, this report is sorted by patient group name. For more information, go to the NextGen Healthcare Success Community and download the Reports User Guide for NextGen® Enterprise PM . In addition to the Patient Groups report, columns are available on other reports as listed below. These columns can also be used with the Filter 2, Sorting and Totals report filter options. Patient Group: This column displays the name of the Patient Group associated to group appointments and group encounters on the following reports: Appointment Listing Kept Appointments with no Charges Daily Encounters Billed Encounters Unbilled Encounters Unduplicated Patients Group Encounter:

Kept Appointments with No Charges Report

Recommendations

Appointments Listing Report

Statistical Analysis of Appointments Report

First Third Available Report

Accounting for Kept Appointments

Scheduling Reports

Group Scheduling Reports

Appointments Listing Report

Statistical Analysis of Appointments Report

First Third Available Report

Accounting for Kept Appointments

Scheduling Reports

Group Scheduling Reports