Encounter Dates
Encounters have the following dates associated with them:
Recommendations
Explore
Help Guide for NextGen® Enterprise PM 8
Encounter Lookup
In NextGen® Enterprise PM, the Encounter Lookup window is used to search for existing encounters. Using the Encounter Lookup, you can Look up encounters using specific search criteria Customize the sort and display of the lookup results Search from the Encounter Lookup Window You can search for existing encounters using specific search criteria. Parent topic: Encounters in NextGen Enterprise PM
Help Guide for NextGen® Enterprise PM 8
Creating Encounters
Encounters can be created for patients from the following areas in NextGen® Enterprise PM: Appointment Book Patient Chart Tasks Menu Charge Posting Practice Preference for Required Encounter-Level Program In a practice, a program can be set to be required for an encounter for specific locations. Create an Encounter from an Appointment You can create an encounter for a patient with appointment from the appointment book. Create an Encounter from the Patient Chart You can create an encounter for a patient without appointment from the patients chart. Create an Encounter from the Tasks Menu You can create an encounter for a patient from the Tasks menu. Create an Encounter from Charge Posting You can create an encounter for a patient from charge posting. In Progress Encounters Overview An In Progress encounter is an encounter that has not been completed and therefore is not stated in accounts receivable. When an Encounter has an In Progress status, its process date is blank and it is not inc
Help Guide for NextGen® Enterprise PM 8
View Alternate Payer Details for an Encounter
If an alternate payer is associated with an encounter insurance, then the alternate payer details appear in the Alternate Payer Details section. Open a patient chart. Select the Encounter tab and then select the Insurance sub-tab. In the Encounters list, select an encounter having an alternate payer associated with a payer. Select an encounter insurance in the Encounter Insurance section. The alternate payer details appear in the Alternate Payer Details section. Parent topic: Encounters in NextGen Enterprise PM
Help Guide for NextGen® Enterprise PM 8
Significant Events for Encounters
Once enabled, significant event messages are recorded in the Patient Chart > Clinical History/Notes tab when the event occurs. Significant Event messages for encounters include the following: Encounter Accessed Encounter Alternate Diagnosis Mapped Encounter Bad Debt Status has reached $0 Balance Encounter Bill Printed Encounter Charge Alternate Diagnosis Mapped Encounter Charge Deleted Encounter Collections Agency Change Encounter Deleted Encounter Diagnosis Viewed Encounter Field Modified Encounter Guarantor Changed Encounter Insurance Deleted Encounter Insurance Re-Ordered Encounter Locked Encounter Lookup Criteria Encounter Rate Adjustment Reversed Encounter Rate SIM and Amount Removed Encounter Status Change Encounter Unlocked Enable Significant Events for Encounters There may be modifications made to patient encounters. To track these modifications, you must enable the appropriate significant events. View Significant Events for Encounters Significant events are enabled to view mod
Help Guide for NextGen® Enterprise PM 8
Encounter Types
The following encounter types are used in the NextGen® Enterprise applications: Billable Encounters that comprise chargeable services and information on charges for the services for a patient. By default, the NextGen® Enterprise PM and NextGen® Optical Management encounters are of billable encounter types. Clinical This encounter type is for encounters holding clinical information such as procedures, medications, allergies, etc. for a patient chart. By default, the NextGen® Enterprise encounters are of Clinical encounter types. Optical This encounter type is used in NextGen® Optical Management for holding optical-related information for a patient chart. By default, the NextGen® Optical Management encounters are of optical encounter types. Note: By default, the NextGen® Optical Management encounters are of optical and billable encounter types. Configure Encounter Types in NextGen Enterprise EHR User Preferences Parent topic: Encounters in NextGen Enterprise PM
Help Guide for NextGen® Enterprise PM 8
Encounters in NextGen® Enterprise PM
An encounter is an interaction between a patient and a provider in the practice on a specific date and time. In NextGen® Enterprise PM, office encounters are typically created from the appointment book when each patient checks in for their appointment. Facility encounters that are not related to an appointment, such as hospital and nursing home visits, can be created from the patient's chart. Clinical information related to a specific encounter is documented by the provider in NextGen® Enterprise EHR. Financial information, such as charges, billing and transactions, is entered on that same encounter by users in NextGen® Enterprise PM. The Encounters tab on Patient Chart lists all encounters for a patient, and the Encounters Detail tab on Account Profile lists all encounters for a guarantor. For more information on encounters in NextGen® Enterprise EHR, go to the NextGen Healthcare Success Community and download the Layout and Preferences Guide for NextGen® Enterprise EHR. Encounter Sta
