With the Enterprise Case option turned on, the Encounter History tab displays all Cases for the selected patient, regardless of the originating Practice.
All Cases from a Practice different than the Current Practice are displayed with a briefcase icon.
CAUTION:
All Encounters from a Practice different than the Current Practice are displayed with a folder icon. All Encounters from outside of the Current Practice are automatically locked. You cannot unlock such Encounters. If you need to modify or add new patient data, log on to the pertinent Practice and access the Encounter.