When you set the Enterprise case management option in Enterprise Preferences, each patient case becomes available to all practices within the same enterprise. Users in any practice in the enterprise can view and modify the case information and attach encounters from the current practice, regardless of the practice in which the case originates. All cases are automatically assigned a unique enterprise-wide sequential Case Number.
Note: You are able to attach only encounters within the practice you are currently logged on to.
The option also affects:
- The way cases are automatically numbered. The application automatically assigns a unique case number to each new case created within a practice. When Enterprise case management is enabled, the applications assign enterprise-wide sequential case numbers.
- NextGen® Enterprise EHR case templates. When Enterprise case management is enabled, case templates become enterprise-wide.
- The Encounter History tab in NextGen® Enterprise EHR can now display Enterprise Case icons.
CAUTION:
Enterprise Case functionality must be enabled via Enterprise Preference in the File Maintenance application. Once the
Enterprise case management preference is activated, it cannot be turned off. Prior to go-live, your practice should determine which configuration is needed to avoid having to change the preference after go-live.