Wait List Practice Preferences Descriptions

The following table provides descriptions of the fields located in the Wait List Practice Preferences.

Field	Description
Enable Real-Time Waitlist Processing	Select this check box to run real-time checks and triggers. Note: When this check box is cleared: checks and triggers run during the nightly process. no tasks generate when users delete appointments. For more information about setting real-time and nightly wait list tasks, see Setting Up Waitlist Tasks.
Waitlist Interim Appt Automatic Cancellation Reason	Select the default cancellation reason code to use when the Waitlist automatically cancels an interim appointment. Note: You can add or modify these reasons in the Appointment Cancellation Reasons master file
Minimum Lead Time To Generate A Waitlist Worklog Task	Set the minimum lead time necessary to contact the patient and get the patient into the practice. For example:If a slot opens up for 15 minutes from now, then there is not enough time to contact the patient and get them into the practice, therefore a task does not generate. If a slot opens up for 90 minutes from now, then there is plenty of time to contact the patient and get them into the practice, therefore a task generates and is assigned to the appointment clerk.

Field

Description

Enable Real-Time Waitlist Processing

Select this check box to run real-time checks and triggers.

Note: When this check box is cleared:

checks and triggers run during the nightly process.

no tasks generate when users delete appointments.

For more information about setting real-time and nightly wait list tasks, see Setting Up Waitlist Tasks.

Waitlist Interim Appt Automatic Cancellation Reason

Select the default cancellation reason code to use when the Waitlist automatically cancels an interim appointment.

Note: You can add or modify these reasons in the Appointment Cancellation Reasons master file

Minimum Lead Time To Generate A Waitlist Worklog Task

Set the minimum lead time necessary to contact the patient and get the patient into the practice. For example:If a slot opens up for 15 minutes from now, then there is not enough time to contact the patient and get them into the practice, therefore a task does not generate.

If a slot opens up for 90 minutes from now, then there is plenty of time to contact the patient and get them into the practice, therefore a task generates and is assigned to the appointment clerk.

Wait List Practice Preferences Descriptions

Recommendations

Wait List Practice Preferences

Appointment Wait Lists

Set Up Wait List Tasks

Enable Interval Overrides for the Practice