NextGen Knowledge Center

Receiving and Applying Charges from NextGen® Enterprise EHR

If you have not turned on Suppress Billing in the Service Item Library Maintenance window in File Maintenance or in NextGen® Enterprise EHR, the unapplied encounter credits for charges entered for patients in NextGen® Enterprise EHR are sent to NextGen® Enterprise PM along with all the information associated with each charge.

The charges sent from NextGen® Enterprise EHR are input into NextGen® Enterprise PM with one of the following methods:
Automatically applied
When EHR manual charge processing is turned off in enterprise and practice preferences, the holding tank is off. If the charges coming from NextGen® Enterprise EHR have an unapplied encounter credit, a batch with an ID of Auto Apply Unapp Enc Credit Batch (AUCR) is automatically created.
Manually accepted
When EHR manual charge processing is turned on in enterprise and practice preferences, the holding tank is on, and a batch is not automatically created. You must have an active batch in NextGen® Enterprise PM so that the charges can be applied when you accept the charges either manually or by running the pending charges process.
Receiving and Applying Charges from NextGen® Enterprise EHR