Generating Worklog Tasks Using Reason Codes
You can use reason codes, remark codes, and reason code subgroupings to automatically create tasks for the following actions. Ensure that your default Reason Code library is assigned.
- <Reason Code/Subgrouping> of <Unknown> is used in conjunction with SIM <Unknown> and <financial class/payer> <Unknown> where <financial class/payer> is <Unknown>
- <Reason Code/Subgrouping> of <Unknown> is used in conjunction with SIM <Unknown> and modifier <Unknown>
- <Reason Code/Subgrouping> of <Unknown> is used in conjunction with SIM <Unknown>, modifier <Unknown> and <financial class/payer> <Unknown> where <financial class/payer> is <Unknown>
- <Reason Code/Subgrouping> of <Unknown> used on a posted payment
- <Reason Code/Subgrouping> of <Unknown> used on a posted transaction payment
For the <Reason Code/Subgrouping> parameter, you select either Reason Code, which includes remittance advice remark codes, or Reason Code Subgrouping.
For the <Unknown> parameter, you designate the specific reason codes or subgroupings so that whenever a user selects one of them in NextGen® Enterprise PM, a task is automatically generated on the Worklog. For more information about creating task types, go to NextGen Healthcare Success Community and download the latest File Maintenance Master Lists Guide for NextGen® Enterprise.