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Setup Auto-Create Tasks for Transactions Posted to a Voided Charge

You can setup a Task Type to automatically generate tasks when a payment or adjustment transaction is posted, either manually or by ERA, to a voided charge.
  1. Access File Maintenance.
  2. Select System Master Files > PM > Tasks Types.
    The Task Types List window appears.
  3. Select the Open Menu button and select New.
    The Task Types window appears.
  4. In the Task Type field, enter a free-text description for the task. This field is required.
  5. In the Source Type field, select Encounter. This field is required.
  6. Complete the Task Value, Task Subgrouping 1, Task Subgrouping 2, and Note fields as needed for the task.
  7. Select the Auto Creation tab.
    A list of auto-create actions for the Encounter source type display. The list represents the various events in NextGen® Enterprise PM that can be selected to automatically generate tasks.

  8. In the Default Assigned To for all selected actions field, select one or more Users or Task Workgroups. Tasks that are generated from all selected Auto Creation actions will be assigned to these users.
  9. Select in the Activate column to the left of the following action:
    A <Unknown> <Unknown> transaction for <financial class/payer> of <Unknown> that <Unknown> the line item balance has been posted to a voided charge line using transaction code <Unknown>.
    A green check mark displays in the Activate column.
  10. To define specific parameters, right-click the selected action and select Open.
    The Task Type Options window appears.
  11. In the Parameter 1 field, select either Patient or Third Party. This field is required.
  12. In the Parameter 2 field, select either Adjustment or Payment. This field is required.
  13. In the Parameter 3 field, select either Financial Class or Payer.
  14. In the Parameter 4 field, select the Open Record button. This field is required.
    If Financial Class was selected for parameter 3, the Financial Class window appears.

    If Payer was selected for parameter 3, the Payers window appears.

  15. Use the arrow buttons to move the desired Financial Classes or Payers from the Available list to the Included list, and then select OK.
  16. In the Parameter 5 field, select either Increases or Decreases. This field is required.
  17. In the Parameter 6 field, select the Open Record button. This field is required.
    The Transaction Codes window appears.
  18. Use the arrow buttons to move the desired Transaction Codes from the Available list to the Included list, and then select OK.
  19. To save changes and close the Task Type Options window, select OK.
  20. If you want to override the users selected in the Default assigned To for all selected actions field for this specific auto-create action, then right-click in the Override Assigned To column, select Open, and select the appropriate Users or Task Workgroups for the action.
  21. The Approval Profile column is not available for Encounter source tasks.
  22. To save changes and close the window, select OK.
    A task is created each time a transaction, as specified in the Action column, is posted to a voided charge, and the task is assigned to the specified users.

    The tasks are created immediately, as indicated in the Processed column.