Reason codes are displayed on the Payment Entry window of NextGen® Enterprise PM in the order set in File Maintenance. You can sort this order based on priority.
- Open File Maintenance and select .
The Reason Codes List window.
- Select a library, and then right-click and select Reason Code Priority.
A list of reason codes for a library are displayed in a window.
- Use the arrows to promote or demote a reason code.
Note:
- For a new reason code library or for any new reason codes added to an existing reason code library, the sequence number is initially blank. After the priorities are changed in the priority window, the sequence number or priority numbers are displayed for all reason codes. When priorities are set for a new reason code library, the sequence numbers usually start from 0, 1, 2, and so on.
- It is possible for two different reason codes to have the same sequence number. When you unhide a reason code, it goes back to its original sequence number.
