NextGen Knowledge Center

Add a Transaction Level Reason Code during Payment Entry

Transaction level reason codes are selected in the Payment Entry window in the Clm Reasons field. You can enter multiple reason codes at the transaction level. Transaction codes are set up for the practice in the Reason Code Maintenance window in File Maintenance.

  1. Open NextGen® Enterprise PM.
  2. On the main toolbar, select Posting .
    The Batch Posting window opens.
  3. Double-click the desired batch header record.
    The Payment Entry window opens.
  4. Type the encounter number in Enc/Clm#, and press Enter.
    The account guarantor, patient, medical record number, and the billed account displays in the Payment Entry window.
  5. In the Clm Reasons list, select the codes that match the payer's reason code on the remittance advice.
  6. Select Save.