You can enter multiple reason codes at the line-item level, and each line-item can have a different reason code. Line-item reason codes are selected from the Line Item Reasons column at the bottom of the Payment Entry window.
Open NextGen® Enterprise PM.
On the main toolbar, select Posting .
The Batch Posting window opens.
Double-click the desired batch header record.
The Payment Entry window opens.
Enter the encounter number in Enc/Clm# and select Enter.
The account guarantor, patient, medical record number, and the billed account appear in the Payment Entry window.
In Line Item Reasons, select the codes that match the payer's reason code on the remittance advice.
