View an Archived Recall Letter from the Patient Recall Window
Access the Patient Recall window for the desired patient.
Select the recall plan for which the letter is to be viewed, and then do one of the following:
Select the Open Menu button and select View from the menu.
Right-click and select View from the menu.
Select the Letters button and select View from the menu.
Note: The View menu is available for selection only if the Archive Letters > Recall check box is enabled in Enterprise Preferences > General.
From the View menu, select one of the following:
1st Letter Sent
2nd Letter Sent
3rd Letter Sent
Only letters that were previously generated and archived can be selected from the View menu. If a letter has not yet been archived, the menu option to view that letter is grayed-out and unavailable for selection.
The Letter Preview window opens.
When finished viewing, select the Close Preview button on the letter preview toolbar.
Note: Archived letters cannot be reprinted. Therefore, the Print Dialog and Quick Print buttons are not available on the letter preview toolbar.
View an Archived Recall Letter from the Patient Recall Window
