Transaction Approval Tasks

Help Guide for NextGen® Enterprise PM 8

Resubmit a Transaction for Approval

If your practice uses transaction approval, the transaction you entered could get denied. You can resubmit the transaction for approval that has been denied during the transaction approval process. For more information about transaction approval, go to NextGen Healthcare Success Community and download the latest Practice Workflow User Guide for NextGen® Enterprise PM. Open NextGen® Enterprise PM. On the main toolbar, select Posting . The Batch Posting window opens. Right-click a TRAH Trans Approval Hold batch in the Batch Posting window, and then select Ledger. The Transaction Ledger window opens. Double-click the transaction to be resubmitted in the ledger. The Payment Entry window opens Select Open and then modify the transaction as desired. Select Resubmit for approval. Select Save. The current task auto-completes and a new transaction approval task is auto-created. Note: The new task approval task is sent to the first approver in the task approval profile that is associated with th

Help Guide for NextGen® Enterprise PM 8

Enterprise Worklog and Tasks

From the Enterprise Worklog Manager window, you can manage tasks for all practices to which you have access. The window allows you to: View tasks Modify tasks Complete tasks Delete Tasks To manage and work with tasks, select the Worklog button on the main toolbar. Enable Enterprise Worklog Manager The Enterprise Worklog Manager enables you to work on tasks from different practices without having to login to each practice. Managing Tasks with Enterprise Worklog Manager Just like the standard Worklog Manager, the Enterprise Worklog Manager window displays a list of tasks based on the search criteria entered. Working Tasks in Enterprise Mode The Enterprise Worklog Manager window enables you to work tasks for practices to which you have access within the current enterprise. Working Tasks Assigned to You After a task has been created and assigned to you, you can start work on the task. Transaction Approval Tasks Your practice can use the Transaction Approval feature to control when payments

Help Guide for NextGen® Enterprise PM 8

View Tasks in My Approval Queue

Access NextGen® Enterprise PM. Select the Worklog button on the main toolbar. The Worklog Manager window appears. Select the Show Tasks in My Approval Queue check box. Select Find. The Task List displays all the tasks that are currently awaiting your approval. Double-click to open the task you want to work on. The Edit Task window appears. For more information on working with tasks, see Working Tasks Assigned to You. Parent topic: Transaction Approval Tasks

File Maintenance Help for NextGen® Enterprise 8

Set Up Tasks for Auto Creation for Transaction Approvals

Before you begin Before you can create a Transaction Approval task type, you must: Set up at least one approval profile in the Task Approval Profiles master file. Turn on transaction notes in the Transactions Practice Preferences. You must enable transaction notes so that transaction approval tasks can automatically create. You can set tasks to automatically generate when management approval is needed for adjustments, payments, and refunds that exceed certain dollar amounts. To set up a task to be automatically generated when a payment is posted, perform the following steps: Open or create a task type. In the Source Type field, select Transaction. This field is required. A list of task action descriptions for the Transaction source type display in the Action column. The items in the list represent events that occur in the application that you can select to automatically generate tasks. If you want to assign a value to the task for reporting purposes, select the up and down arrows in th

Help Guide for NextGen® Enterprise PM 8

Handling a Denied Task

There are two ways to handle a denied task: Delete the transaction from the Transaction Approval Hold batch, which marks the Transaction Approval task as completed. Modify the transaction and resubmit it for approval, which marks the original task as completed and generate a new Transaction Approval task for the approver. Parent topic: Transaction Approval Tasks

Help Guide for NextGen® Enterprise PM 8

Charge Discounts and Transaction Approval Tasks

After posting the new adjustments to the system-generated transaction batch, the system checks if any discount needs to be approved. If no approval is needed, then it posts the system generated transaction batch that contains the discount adjustment. If approval is required and the Transaction Approval Task is set up to carve-out transactions and place them on hold. The discount transactions are added to the daily transaction approval hold TRAH batch that is placed on-hold. Process dates are not assigned until transactions are approved or denied. When batch is on-hold you can access the Discounts window for the encounter with the following attributes: The Pending Approval indicator appears on the Discounts window. All values in the Discounts window are read-only and cannot be modified, except Clear and Cancel buttons. If you select the Clear button, the discounts are deleted from the hold batch and the task automatically completes. Note: You cannot delete a discount pending approval fr

Transaction Approval Tasks

Recommendations

Resubmit a Transaction for Approval

Enterprise Worklog and Tasks

View Tasks in My Approval Queue

Set Up Tasks for Auto Creation for Transaction Approvals

Handling a Denied Task

Charge Discounts and Transaction Approval Tasks

Resubmit a Transaction for Approval

Enterprise Worklog and Tasks

View Tasks in My Approval Queue

Set Up Tasks for Auto Creation for Transaction Approvals

Handling a Denied Task

Charge Discounts and Transaction Approval Tasks