Multiple Users Multiple Locations Enabled for Question

Patient Experience Help

One User and Multiple Locations Enabled for Question

If one user and multiple locations are enabled for Ask a Staff question in Site Generator, then multi location dropdown menu is reflected when patient selects the question in NextGen® PxP Portal. Ask a Provider updated from Site Generator Solution_Ask a Provider Patient view for Ask a Provider in NextGen® PxP Portal Ask a Provider Parent topic: Examples of Ask A Staff Permission Logic and Setup

Patient Experience Help

One User and One Location Enabled for Question

If one user and one location is enabled for Ask a Staff question in Site Generator, then no dropdown menu is reflected when patient selects the question in NextGen® PxP Portal. Ask a Provider updated from Site Generator Solution_Ask a Provider Patient view for Ask a Provider in NextGen® PxP Portal Ask a Provider Parent topic: Examples of Ask A Staff Permission Logic and Setup

Patient Experience Help

Examples of Ask A Staff Permission Logic and Setup

Now that you have an understanding of the steps leading up to assigning permissions to users and how those permissions will effect workflows, below are some examples of how setting up different permissions can change the patient’s workflow in NextGen® PxP Portal. Different scenarios are explained to understand the workflow of Ask a Staff: Scenario/Setup One: One user and one location enabled for question - No dropdown menu for patient when question is selected in NextGen® PxP Portal. Scenario/Setup Two: One user enabled for multiple locations for question - Multi location menu dropdown reflected in NextGen® PxP Portal. Scenario/Setup Three: Multiple users, and multiple locations enabled for question - Location and provider dropdown menu reflected in NextGen® PxP Portal. One User and One Location Enabled for Question You can enable one user and one location for Ask a Staff question. One User and Multiple Locations Enabled for Question You can enable one user and multiple locations for A

Patient Experience Help

Workflow User Enabled at Multiple Locations

When workflow user is enabled at multiple locations for question, patients can select any location from the dropdown menu. Practice sends messages to a different workgroup only based on location selected for question but patient can not specify a provider. Ask a Nurse updated from Site Generator Solution_Ask a Nurse Patient view for Ask a Nurse in NextGen® PxP Portal Ask a Nurse Parent topic: Examples of using the Workflow User

Patient Experience Help

Manage Location for Users

The location assignment of providers could impact how patients interact with patient facing solutions in NextGen® PxP Portal. Location assignment plays a crucial role in Site Generator setup. Note: To setup provider, assigned to multiple locations to accept prescription requests, the patient need to choose one of the three location prior to select provider from the provider list dropdown. Manage Location For Users Parent topic: Associating Locations to Physicians/Providers and Personnel

Patient Experience Help

Ask a Provider Setup from Site Generator

Scenario Example 2: Practice would like to have a Ask a Provider Question in NextGen® PxP Portal. Each provider is configured at separate locations, some may be at more than one location but they have a designated workgroup configured for provider to receive the message for each provider chosen. The workgroups will be the same regardless of which locations is chosen. How to assign Ask a Provider question to physicians personnel type? Log on to Site Generator. From Administrator - Setup/Access, click Permissions and Personnel Types and then click Manage Permissions. On the Manage Solutions For Personnel Types tab, filter by 'Physicians' for personnel types and 'All Solutions' for available solutions. Select the Ask a Provider check box. Ask a Provider_Personnel Type How to assign designated providers based on PxP workbook configuration? Log on to Site Generator. From Administrator - Setup/Access, click Permissions and Personnel Types and then click Manage Permissions. On the Manage Loca

Multiple Users Multiple Locations Enabled for Question

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One User and Multiple Locations Enabled for Question

One User and One Location Enabled for Question

Examples of Ask A Staff Permission Logic and Setup

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Manage Location for Users

Ask a Provider Setup from Site Generator

Multiple Users Multiple Locations Enabled for Question

One User and Multiple Locations Enabled for Question

One User and One Location Enabled for Question

Examples of Ask A Staff Permission Logic and Setup

Workflow User Enabled at Multiple Locations

Manage Location for Users

Ask a Provider Setup from Site Generator