Add or Modify Pharmacy Information

Patient Experience Help

Set Up Prescription Renewal Options

You can set up the Prescription Renewal feature of Site Generator to control the Prescription Renewal section of NextGen® PxP Portal. Open Site Generator, and then select NextGen Healthcare Site Administration. The Site Generator page opens. From Portal Solutions, select Prescription Renewal. The Prescription Renewal page opens. In the Prescription Medication Sources section, do the following. To display medications from the medication application programming interface (API), select Medications from Medication API. To display inactive medications, select Include Inactive Medications. Important: NextGen Healthcare recommends that you select Medications from Medication API for optimal performance. Under Free Text Pharmacies, select the Enable Free Text Pharmacies checkbox. When you select this option, a patient can enter the pharmacy name in NextGen® PxP Portal. If you clear the Enable Free Text Pharmacies checkbox, the patient must select the pharmacy from a list. Under Provider Options

Patient Experience Help

Set Up Patient Messaging

Open Site Generator, and then select NextGen Healthcare Site Administration. The Site Generator page opens. From Portal Solutions, select Patient Messaging.The Patient Messaging page opens. Enter the email address in Default Reply to email Address. To add the SMS preference option for patient communication in NextGen® PxP Portal, select the SMS option and then select Save. To add attachments to your messages in Practice Portal, select Enable Attachment in "My Messages". To make My Labs available in NextGen® PxP Portal, select Enable "My Labs" in Patient Portal. Under Checked templates will be hidden, select any options you want to remove from Practice Portal. Select Save. Parent topic: Portal Solutions for Site Generator

Patient Experience Help

Modify Enrollment Invitation Settings

On the Patient Activation page, you can configure enrollment invitation settings such as the enrollment type, the limit for resending enrollment invitations, and the interval for resending enrollment invitations. Note: To change this configuration, contact NextGen Healthcare. Open Site Generator, and then select NextGen Healthcare Site Administration. The Site Generator page opens. From Portal Solutions, select Patient Activation.The Patient Activation page opens. Configure the enrollment invitation settings as needed. Note: You must turn on the Enroll w/ SMS option for your practice to send the enrollment invitation link through the registered mobile number as a text message. The Enroll w/ SMS option is available only if Multi-Factor Authentication is turned on for your practice in the Site Generator Online Solutions. Select Save. Automatic Patient Enrollment at the Enterprise Level To enable automatic enrollment of patients in NextGen® PxP Portal you can set up enterprise-level enrol

Patient Experience Help

Import or Export a List of Pharmacies

Open Site Generator, and then select NextGen Healthcare Site Administration. The Site Generator page opens. From Portal Solutions, select Pharmacies. The Manage Your Pharmacies page opens. To import a list, under Import Pharmacies, select Choose File to select the pharmacy list file, and then select Import Pharmacies. The imported file appears in Last 10 Pharmacies Import List. To export a list, do the following: Under Export Pharmacies, select Export Pharmacies. On the Import/Export Progress page, select Download exported file. The exported file opens in Microsoft Excel®. The exported files appear in Last 10 Pharmacies Import List. When the export is successful, the Status changes to Finished. Parent topic: Add or Modify Pharmacy Information

Patient Experience Help

Portal Solutions for Site Generator

You can manage patient-related information to streamline the website by using Portal Solutions. You can generate appointment requests, manage email communications and payment transactions, and set up information for patient messaging. Patients can renew expired prescriptions. You can communicate any information to patients through Portal Solutions. Set Up Ask A Staff Questions for Patient Communication You can set up unlimited Ask a Staff questions for the practice staff. Email Communication You can monitor your email communications with the NextGen® PxP Portal. You can add or remove emails from the opt-out list. Configuring Health Record You can configure the Health Record page of NextGen® PxP Portal. Set Up Patient Statement Delivery You can configure how statements are sent to patients. Modify Enrollment Invitation Settings You can modify settings for NextGen® PxP Portal enrollment invitations. Set Up Patient Messaging You can set up the patient messaging feature to control the pati

Patient Experience Help

Manage Pharmacies

Open NextGen® PxP Portal, and then from the dashboard or the left pane, select Medications. The Medication page opens displaying the active and inactive medications. Medications page Select Rx request. The Rx Request page opens. Select the location and provider, and then select Continue. The Select a pharmacy page opens. Select Add a pharmacy. The Add a pharmacy page opens. Add a Pharmacy Note: The Add your pharmacy option is not available for NextGen® Enterprise 6.2021.1 and earlier versions. Do one of the following: Select Suggested pharmacy, select the desired pharmacy name from the pharmacy list, and then select Save & Continue. Select Add your pharmacy, enter the pharmacy details in the form, and then select Save & Continue. The Rx Request page opens displaying the added pharmacies. To edit a pharmacy, select . Provider suggested pharmacies cannot be edited. To delete a pharmacy, select . To set a pharmacy as preferred pharmacy, select . Note: If the preferred pharmacy is edited i

Add or Modify Pharmacy Information

Recommendations

Set Up Prescription Renewal Options

Set Up Patient Messaging

Modify Enrollment Invitation Settings

Import or Export a List of Pharmacies

Portal Solutions for Site Generator

Manage Pharmacies

Add or Modify Pharmacy Information

Set Up Prescription Renewal Options

Set Up Patient Messaging

Modify Enrollment Invitation Settings

Import or Export a List of Pharmacies

Portal Solutions for Site Generator

Manage Pharmacies