Cancel App Tracking Reasons

NextGen® Therapy Suite Help 30.3.13.0

Appointment Tracking & Evaluation Types Panel

In the Appointment Tracking & Evaluation Types panel, you can do the following: Configure which appointment cancellation reasons to track and display on the NTS Homepage template. Select the evaluation event types to use in NextGen® Enterprise PM. Appointment Tracking & Evaluation Types panel of the System Config template Cancel App Tracking Reasons Evaluation Event Types Parent topic: System Configuration

NextGen® Enterprise EHR Help

Track Reasons for Canceling Appointments in Practice Preferences

Open NextGen® Enterprise PM. Do one of the following: From the main toolbar, select Chart. Select Tasks > Lookup > Charts. In the Patient Lookup window, enter search criteria and select Find. Select Admin > Preferences > Practice. In the Practice Preferences window, select Appt Scheduling, and then select the Track for cancellation reason checkbox.The reason for canceling a future appointment is required and is tracked in the system. Select OK. Parent topic: Canceling Future Appointment for Expired Patients

NextGen® Enterprise EHR Help

Cancel an Appointment

You can only cancel appointments created in NextGen® Enterprise EHR, not those created in NextGen® Enterprise PM. You can view the canceled appointments. Select an appointment. Select Cancel Appointment in the toolbar. An Appointments cancelation confirmation window opens. To cancel the appointment, select Yes. The appointment is cancelled and removed from the appointments list. To view canceled appointments, select Appointments > Show Cancelled Appointments menu. Canceled appointments appear with a strikethrough line. Note: Appointments canceled for the current date are displayed, whether the Show Cancelled Appointments options is not selected. Parent topic: Appointments

NextGen® Enterprise EHR Help

Cancel an Appointment

You can only cancel appointments created in NextGen® Enterprise EHR, not those created in NextGen® Enterprise PM. You can view the canceled appointments. Select an appointment. Select Cancel Appointment in the toolbar. An Appointments cancelation confirmation window opens. To cancel the appointment, select Yes. The appointment is cancelled and removed from the appointments list. To view canceled appointments, select Appointments > Show Cancelled Appointments menu. Canceled appointments appear with a strikethrough line. Note: Appointments canceled for the current date are displayed, whether the Show Cancelled Appointments options is not selected. Parent topic: Appointments

NextGen® Therapy Suite Help 30.3.13.0

Canceled and No-show Appointments

The counts in the Canceled Appts and Appt. no shows fields pull directly from NextGen® Enterprise PM. The count in Appt. no shows excludes today’s appointment and reflects all appointments that were not marked as "Kept". Note: See Cancel App Tracking Reasons on the System Config system template to configure which reasons for canceled appointments affect the “Canceled appointments count” on the NTS Homepage. Parent topic: Homepage Template

NextGen® Enterprise EHR Help

Track Reasons for Appointment Cancellations or Stopping Recalls for an Expired Patient

Use this procedure to do the following: Expire a patient Cancel future appointments and stop active recalls Enter a Reason for Cancelling Future Appointments or Stopping Recalls Access the Modify Person/Patient Information Window for the patient that you want to expire. On the Modify Person/Patient Information window, select the Expired check box. The Expired Date field becomes active. In the Expired Date field, enter the date of death for the person/patient. A application message appears, asking if you want to cancel future appointments and stop active recalls. Do one of the following: Select Yes. If Appointment Cancellation Tracking or Recall Plan Stop Reason tracking is enabled in Practice Preferences, you will need to select a reason for the appointment cancellation or the recall plan stop reason then select OK. The Reason for Stopping Recall application message appears if your practice is tracking reasons for stopping recalls. The Reason for Appointment Cancellation application me

Cancel App Tracking Reasons

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