Before you begin
You must add the required documents and images to a patient's chart. The documents and images that are added to the patient's encounter include items, such as:
- Emails
- Growth charts
- Local files
- Patient Education Materials
You can also send NextGen® Document Management images, and SAP Crystal Reports as attachments in communication messages. For more information on NextGen® Enterprise EHR documents, go to NextGen Healthcare Success Community and download the latest the Layout and Preferences Guide for NextGen® Enterprise EHR.
CAUTION:
If the size exceeds the limit, a message lists the documents that exceeding 15 MB. These documents are not sent to the
NextGen® PxP Portal.
In System Administrator, you can set the size limit for documents that are sent to NextGen® PxP Portal. For more information, go to NextGen Healthcare Success Community and download the latest System Administrator Guide for NextGen® Enterprise.
- Open NextGen® Enterprise PM.
- Select People Lookup and then select a patient.
- Search for and select a NextGen® PxP Portal enrolled patient. For more information on searching for a patient, go to NextGen Healthcare Success Community and download the latest Patient Demographics Guide for NextGen® Enterprise.
Note: The patient must have an unlocked encounter or you must create an encounter.
- Select the New Message
button. .
The Patient Portal Message window opens.
- Add the recipient, and then attach the documents.
The selected documents appear on the Attachment tab.
- Send the message with attachments.
The documents are sent to
NextGen® PxP Portal and added to the document history. The
Sent to NextGen® PxP Portal 
icon appears on the right side of the document name after it is sent to
NextGen® PxP Portal.
