An enrollment invitation email is automatically sent after the mandatory demographic information is available on the system.
If the patient is not enrolled and all of the mandatory demographics are available, an enrollment invitation is automatically triggered after an appointment is booked for the patient from the
Add Appointment window.
Important: The NextGen® PxP Portal related functions are disabled in NextGen® Enterprise EHR and NextGen® Enterprise PM when your portal licence expires. You can renew your license from the License Manager to activate any disabled functions.
You also have the option to manually send enrollment invitations. You can send enrollment invitations to:
- Patients who have patient charts in your practice in NextGen® Enterprise EHR
- People with no encounters or patient charts; such as, a healthcare provider acting on behalf of a patient or a parent acting on behalf of a child.
After the invitation is sent, the patient's enrollment status changes to
Pending. Audit events appear in the Audit Report Tool when the patient receives the enrollment invitation email or a patient response is removed.
Note: The
Temporarily Unavailable
icon indicates that the API service is currently not available. You are able to view the current enrollment status after the service is restored.