Create Customized Standard Responses

NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM

Add a Standard Response in a Message

Standard responses enable you to create reusable messages with placeholders for variable data. For example, you can add a reusable response that includes the patient's name and address for a medication renewal. There are two types of standard responses: Practice-defined standard responses (created in File Maintenance). For information about creating practice-defined standard responses, go to NextGen Healthcare Success Community and download the latest Configuration Guide for NextGen® PxP Portal. User-defined standard responses (created in NextGen® Enterprise EHR or NextGen® Enterprise PM while responding to various patient requests or while composing a message). On the Enter comment window or on any window that provides an option to enter comments, perform one of the following: To add a user-defined standard response, on the Standard Responses panel, under Customized, double-click a standard response. To add a practice-defined standard response, on the Standard Responses panel, under P

NextGen® PxP Portal Provider Guide for NextGen® Enterprise EHR

Create Customized Standard Responses

In addition to the practice defined standard responses you can create and manage your own customized set. For information about creating practice-defined standard responses, go to NextGen Healthcare Success Community and download the latest Configuration Guide for NextGen® PxP Portal. On the Enter Comment window, under Standard Responses, right-click Customized, and then select New Category. A new folder is created. Rename the folder. To create a standard response under the category, right-click the category, and then select New Standard Response. A new item is added. Rename the standard response. In the preview pane, select In <Type Response Here>, and enter your message. You can use placeholders to enter patient information and practice information. Right-click in the preview pane, and then select Save. You can use this standard response whenever you want to quickly enter content. Enter Placeholders in a Custom Response When you create predefined messages, you can use placeholders to

NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM

Standard Responses

Standard responses enable you to create reusable messages with placeholders for variable data. For example, you can add a reusable response that includes the patient's name and address for a medication renewal. There are two types of standard responses: Practice-defined standard responses (created in File Maintenance). For information about creating practice-defined standard responses, go to NextGen Healthcare Success Community and download the latest Configuration Guide for NextGen® PxP Portal. User-defined standard responses (created in NextGen® Enterprise EHR or NextGen® Enterprise PM while responding to various patient requests or while composing a message). Create Customized Standard Responses You can create personal responses for actions that you take often in the NextGen® PxP Portal. Add a Standard Response in a Message Manage the Standard Response window You can manipulate the window's view to have it readily available when you need to insert a standard response. Update a Stand

NextGen® PxP Portal Provider Guide for NextGen® Enterprise EHR

Standard Responses

Standard responses enable you to create reusable messages with placeholders for variable data. For example, you can add a reusable response that includes the patient's name and address for a medication renewal. There are two types of standard responses: Practice-defined standard responses (created in File Maintenance). For information about creating practice-defined standard responses, go to NextGen Healthcare Success Community and download the latest Configuration Guide for NextGen® PxP Portal. User-defined standard responses (created in NextGen® Enterprise EHR or NextGen® Enterprise PM while responding to various patient requests or while composing a message). Create Customized Standard Responses You can create personal responses for actions that you take often in the NextGen® PxP Portal. Add a Standard Response in a Message Manage the Standard Response window You can manipulate the window's view to have it readily available when you need to insert a standard response. Update a Stand

NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM

Enter Placeholders in a Custom Response

The placeholders display when the predefined message is inserted into the Compose Message or Comment windows. In a saved standard response, select <Type Response Here> in the field. Right-click the desired field to select an appropriate placeholder. For example, select Person/Patient > Patient First Name. Right-click the preview pane to select Save. List of Placeholders for Adding Patient Details List of Placeholders for Adding Practice Details Parent topic: Create Customized Standard Responses

NextGen® PxP Portal Provider Guide for NextGen® Enterprise EHR