Managing Appointment Requests from NextGen® PxP Portal

You must ensure that appointment features are set up correctly in File Maintenance so that you can view and respond to appointment requests that patients send from NextGen® PxP Portal.

For more information on setting up and using appointment scheduling with NextGen® Enterprise PM, go to NextGen Healthcare Success Community and download the Appointment Scheduling User Guide for NextGen® Enterprise PM.

You can view all communication sent and received through the NextGen® PxP Portal in a single view for the selected patient, by turning on Patient-Specific View. The count of unread or unsent messages in the Communications, Prescriptions, and Appointments folders refreshes every time you switch between the full view and patient-specific view.

You can use the Display list to filter and review specific timeline messages. By default, the last three months messages are displayed.