NextGen Knowledge Center

Enrollment Status Indicators of Patients

NextGen® PxP Portal has the following enrollment status indicators.

StatusIconTool TipDescription
Not enrolledNot Enrolled in Patient PortalThe patient is not enrolled in NextGen® PxP Portal.
Not enrolledAged OutThe patient is aged out and the enrollment of guardian is revoked.
PendingPatient Portal enrollment pendingThe practice has initiated the patient's enrollment, but the patient has not completed the enrollment.
CompletedCompleted Enrollment Last Login Date MM/DD/YYYY HH:MM:SS The patient has completed the enrollment.
DeactivatedPatient Portal deactivatedThe practice has deactivated the NextGen® PxP Portal account of the patient.

If the account is activated again, the enrollment status changes to Completed.

For more information, go to NextGen Healthcare Success Community, and download the latest Site Generator User Guide for NextGen® PxP Portal.

DeletedPatient Portal account deletedThe practice has deleted the NextGen® PxP Portal account of the patient.

When a patient's account is deleted, the practice can send the invitation to enroll the patient in NextGen® PxP Portal again.

For more information, go to NextGen Healthcare Success Community, and download the latest Site Generator User Guide for NextGen® PxP Portal.

DeclinedDeclined enrollment in Patient PortalThe patient has declined to enroll in NextGen® PxP Portal and the practice has selected the patient response as Declined Enrollment in the Add Patient Information or Modify Patient Information window.
DeferredDeferred enrollment in Patient PortalThe patient has declined not to enroll in NextGen® PxP Portal at the time of visit to the practice but may enroll in future, and the practice has selected the patient response as Deferred Enrollment in the Add Patient Information or Modify Patient Information window.
Enrollment Status Indicators of Patients