Disable Inbox Status Updates
The Disable Inbox Status Updates check box enables you to configure whether the inbox status for a patient encounter updates as specific events occur in the encounter.
The inbox status is updated by default, unless this check box is selected. The following table shows the events on indicated templates that trigger an inbox status change if the update feature is not disabled.
Template/Event | Inbox Status changed to |
|---|---|
Front Desk workflow - Check-In template Event: Select Check In Complete Ready For Clinical Staff check box | Ready for MA |
X-Ray Template / Event: Select Place Order button | XR Pending |
X-ray Template / X-rays Performed section – Event: Select All X-rays Complete check box | XR Done |
Intake template / Event: Select Reviewed By check box | Ready for Provider |
Finalize Visit / Events (either scenario): When charges are submitted (if PAQ enabled and user clicks Submit button) When Provider signs off (If PAQ not enabled) | Submitted |
Front Desk workflow – Check Out Template / Event: marking the Checkout Complete check box | No change in status, and Room changes to “checked out” |
Missed Appointment template – Clinical Staff panel / Event: Select Task Clinical Staff | No Show |