You can assign a task to one or more specific users, a workgroup, a provider, or a workstation, so that any user at that workstation can see and act on the task.
- On the Tasking Configuration practice template, expand the Tasks panel.
- From the main grid, select the task you want to assign.
The Call Name field under the Task Options panel displays the call name for selected task.
- Expand the Task Options panel.
- Under the Task To section, select an option.
The corresponding pick list and a field appear.
- Select the user or group to which you want to assign the task and click OK.
- Under the Task To section, click Add.
The selected user or group appear in the Assign To grid.
