NextGen Knowledge Center

Add a Workgroup Category

If the desired workgroup category is not listed, you can add a category. You can do this either by typing a category or selecting one from a picklist.
  1. On the Tasking Configuration practice template, expand the Tasking Workgroup Setup panel.
  2. Click the Location Workgroup Category field.

    If you click once, you can type in the field. You can also double-click the field, and select the desired category from the window that opens.

    An Add button appears when there is an entry in the field.

  3. Click Add to save the new workgroup to the list.
    Add button in the Tasking Workgroup Setup panel