Upgrading NextGen Direct to Desktop

NextGen® Mobile Help

Install Task Scheduler for Automatic Upgrading of NextGen D2D

To install the task scheduler, do one of the following: Open NextGen Mobile Cloud Portal, and then select NextGen D2D. Cloud Portal Home window Go to https://d2d-package.entradahealth.net/. The NextGen D2D webpage opens. D2D production link Open the Click here to download Auto update setup zip file link. The AutoUpdate installer file is downloaded. Unzip the contents of the AutoUpdate installer file to the AutoUpdate folder. Open the Command Prompt window on your desktop and run as administrator. To open the location where you downloaded the AutoUpdate installer file, enter cd <path>. If you downloaded the installer file on your desktop, enter cd C:\Users\<your username>\Desktop\AutoUpdate To run the NextGen.Mobile.D2d.AutoUpdate.exe file, enter the following Windows® command: set "ENVIRONMENT=prod" && NextGen.Mobile.D2d.AutoUpdate.exe Note: Alternatively, you can run the following PowerShell® command: $env:ENVIRONMENT = "prod"; & ".\/NextGen.Mobile.D2d.AutoUpdate.exe" on the Windows P

NextGen® Mobile Help

Install and Set Up NextGen® Direct-to-Desktop

Before you begin To use Direct to Desktop in NextGen® Mobile, you must be a NextGen® Mobile plus user. You can install NextGen® Direct-to-Desktop (D2D) on your desktop and set up Direct to Desktop in NextGen® Mobile to dictate text directly into desired locations. Note: The NextGen® Mobile plus users can use the Direct to Desktop functionality in NextGen® Mobile version 9.0.0 or later. Note: For hosted clients, the clinic's IT team or the NextGen Hosting Services team must install NextGen® Direct-to-Desktop on the terminal servers where NextGen® Enterprise EHR is installed. Users can open NextGen® Direct-to-Desktop on the available terminal server and pair with NextGen® Mobile. NextGen® Direct-to-Desktop saves the pairing records per user log on and desktop. Users must pair again when logging on to a new terminal server. To download NextGen® Direct-to-Desktop, do one of the following: Open NextGen® Mobile Cloud Portal, and then select NextGen D2D. Cloud Portal Home window Go to https:/

NextGen® Mobile Help

Uninstall NextGen Direct to Desktop

On your desktop, open Control Panel. Control panel In Programs, select Uninstall a program. The Programs and Features window opens. Programs and features window Locate and right-click NextGen D2D, and then select Uninstall. A message appears asking you to confirm the NextGen D2D uninstallation. Select Yes. A message appears displaying the NextGen D2D installer file details. You must verify and confirm to uninstall. To confirm, select Yes. Parent topic: NextGen Direct-to-Desktop Overview

NextGen® Mobile Help

NextGen® Direct-to-Desktop Overview

The Direct to Desktop functionality is available in NextGen® Mobile version 9.0.0 or later. To view Direct to Desktop in NextGen® Mobile, you must ensure the following: You are a NextGen® Mobile plus and streaming user. You belong to a permission group that has the Access to Mobile Hub option turned on in NextGen® Mobile Cloud Portal. You can use Direct to Desktop to dictate text directly to NextGen® Enterprise EHR. You can also dictate to text editor applications, such as Microsoft® Word or Notepad, and Speech Box in NextGen D2D. You must install the NextGen® Direct-to-Desktop (D2D) application on the desktop where you have installed NextGen® Enterprise EHR 5.9.0 or later. You can point and select to place the cursor where you want to enter data. The phone’s microphone acts as a voice receiver. Installation Prerequisites Prerequisites to install and set up the NextGen Direct to Desktop application. Install Microsoft .NET Framework 4.8 You can install Microsoft .NET Framework 4.8 if it

NextGen® Mobile Help

Installation Prerequisites

For installing NextGen Direct to Desktop (D2D) on your desktop and setting up Direct to Desktop in NextGen® Mobile, you must ensure to have the following: An authorized and authenticated desktop with NextGen® Enterprise EHR 5.9.0 or later installed. Note: For hosted clients, the clinic's IT team or the NextGen Hosting Services team must install NextGen D2D on the terminal servers where NextGen® Enterprise EHR is installed. Users can open NextGen D2D on the available terminal server and pair with NextGen® Mobile. NextGen D2D saves the pairing records per user login and desktop. Users must pair again when logging on to a new terminal server. An iOS™ mobile device to install the NextGen® Mobile application. NextGen® Mobile plus user permissions to use Direct to Desktop in NextGen® Mobile version 9.0.0 or later. Access to NextGen Mobile Cloud Portal, if you are downloading the NextGen D2D software package from NextGen Mobile Cloud Portal. Pre-configured macros added to the physician's prof

NextGen® Mobile Help

Frequently Asked Questions

What happens when NextGen® Mobile closes suddenly without warning? When NextGen® Mobile closes, your device is disconnected from the desktop you are connected to. The NextGen D2D window displays a message about the disconnection and prompts you to reconnect. You can follow the steps for pairing your NextGen® Mobile to get connected again. What happens when NextGen® Mobile disconnects? When NextGen® Mobile disconnects, a message appears indicating that you are disconnected, and you can reconnect. On reconnecting, NextGen® Mobile is automatically connected to most recent paired desktop that is currently active and available. If there are no active desktops available, you can do one of the following: Open a paired desktop to make it active and then connect. Pair a new desktop and connect. Wait till one of the active desktop is available and than connect. What happens when I try to pair an already paired desktop with NextGen® Mobile? When you try to pair an already paired desktop with your

Upgrading NextGen Direct to Desktop

Recommendations

Install Task Scheduler for Automatic Upgrading of NextGen D2D

Install and Set Up NextGen® Direct-to-Desktop

Uninstall NextGen Direct to Desktop

NextGen® Direct-to-Desktop Overview

Installation Prerequisites

Frequently Asked Questions

Install Task Scheduler for Automatic Upgrading of NextGen D2D

Install and Set Up NextGen® Direct-to-Desktop

Uninstall NextGen Direct to Desktop

NextGen® Direct-to-Desktop Overview

Installation Prerequisites

Frequently Asked Questions