Installation Prerequisites

Product	NextGen URL	Responsibility
NextGen® Mobile	NextGen D2D api - https://d2d-api-prod.entradahealth.net NextGen D2D websocket -https://d2d-wss-prod.entradahealth.net wss://d2d-wss-prod.entradahealth.net	Clinic network team
NextGen Direct to Desktop (D2D)	Installer / Auto upgrade - https://d2d-package.entradahealth.net NextGen D2D api - https://d2d-api-prod.entradahealth.net NextGen D2D websocket - https://d2d-wss-prod.entradahealth.net wss://d2d-wss-prod.entradahealth.net	Non-hosted Clients: Clinic network team Hosted Clients: NextGen Hosting Services team

NextGen® Mobile Help

Install and Set Up NextGen® Direct-to-Desktop

Before you begin To use Direct to Desktop in NextGen® Mobile, you must be a NextGen® Mobile plus user. You can install NextGen® Direct-to-Desktop (D2D) on your desktop and set up Direct to Desktop in NextGen® Mobile to dictate text directly into desired locations. Note: The NextGen® Mobile plus users can use the Direct to Desktop functionality in NextGen® Mobile version 9.0.0 or later. Note: For hosted clients, the clinic's IT team or the NextGen Hosting Services team must install NextGen® Direct-to-Desktop on the terminal servers where NextGen® Enterprise EHR is installed. Users can open NextGen® Direct-to-Desktop on the available terminal server and pair with NextGen® Mobile. NextGen® Direct-to-Desktop saves the pairing records per user log on and desktop. Users must pair again when logging on to a new terminal server. To download NextGen® Direct-to-Desktop, do one of the following: Open NextGen® Mobile Cloud Portal, and then select NextGen D2D. Cloud Portal Home window Go to https:/

NextGen® Mobile Help

Pair NextGen® Mobile with Desktops

You can pair NextGen® Mobile with multiple desktops. Up to 100 devices can be displayed on the Paired Devices window. Open NextGen® Mobile. Select Direct to Desktop. The Dictation window opens. Dictation view with select a device and pair a device options Select Pair a Device. The OTP verification view opens. Open NextGen D2D on the desktop to pair. NextGen D2D window Select Pair New Device. A four digit OTP appears. Enter the OTP in NextGen® Mobile. Select Verify and Proceed. A message appears confirming that the device is paired. Select OKAY. The Dictation window opens indicating that the desktop device is connected. To pair another desktop, select . The Paired Devices window opens. Select Pair a Device. The OTP verification view opens. Enter the OTP, and then complete the verification. Parent topic: NextGen Direct-to-Desktop Overview

NextGen® Mobile Help

Install Microsoft .NET Framework 4.8

To install and use the NextGen D2D application, you must install Microsoft .NET Framework 4.8 (x86 and x64). To download Microsoft .NET Framework 4.8, do one of the following: Go to https://d2d-package.entradahealth.net/, and follow the onscreen instruction. Go to https://dotnet.microsoft.com/en-us/download/dotnet-framework/thank-you/net48-developer-pack-offline-installer. The Microsoft .NET Framework download page opens, and the ndp48-devpack-enu installer file is automatically downloaded. If not, you can select click here to download manually. Locate the file, right-click, and then select Run as administrator. A message appears displaying the Microsoft .NET Framework installer file details. You must verify and confirm to continue the installation. Select Yes. The Microsoft .NET Framework window opens displaying the license terms and conditions. license terms and conditions details Note: If you already have Microsoft .NET Framework installed on your system, the Microsoft .NET Framewor

NextGen® Mobile Help

NextGen® Direct-to-Desktop Overview

The Direct to Desktop functionality is available in NextGen® Mobile version 9.0.0 or later. To view Direct to Desktop in NextGen® Mobile, you must ensure the following: You are a NextGen® Mobile plus and streaming user. You belong to a permission group that has the Access to Mobile Hub option turned on in NextGen® Mobile Cloud Portal. You can use Direct to Desktop to dictate text directly to NextGen® Enterprise EHR. You can also dictate to text editor applications, such as Microsoft® Word or Notepad, and Speech Box in NextGen D2D. You must install the NextGen® Direct-to-Desktop (D2D) application on the desktop where you have installed NextGen® Enterprise EHR 5.9.0 or later. You can point and select to place the cursor where you want to enter data. The phone’s microphone acts as a voice receiver. Installation Prerequisites Prerequisites to install and set up the NextGen Direct to Desktop application. Install Microsoft .NET Framework 4.8 You can install Microsoft .NET Framework 4.8 if it

NextGen® Mobile Help

Software Prerequisites

For installing NextGen Direct to Desktop (D2D) on your desktop and setting up Direct to Desktop in NextGen® Mobile, you must ensure that you have the installed the following software: Microsoft® Windows Microsoft .NET Framework 4.8 (x86 and x64) Microsoft .NET Framework 4.8 (x86 and x64) is automatically installed to the machines with the following versions of Windows® 10 Operating System (OS): Windows® 10 May 2021 Update Windows® 10 October 2020 Update Windows® 10 May 2020 Update Windows® 10 November 2019 Update Windows® 10 May 2019 Update You must manually install Microsoft .NET Framework 4.8 (x86 and x64) to the respective machines with the following versions of Windows® OS: Windows® 10 October 2018 Update (version 1809) Windows® 10 April 2018 Update (version 1803) Windows® 10 Fall Creators Update (version 1709) Windows® 10 Creators Update (version 1703) Windows® 10 Anniversary Update (version 1607) Windows® Server 2019 Windows® Server, version 1809 Windows® Server, version 1803 Win

NextGen® Mobile Help

Requirements for Using NextGen® Mobile Cloud Portal

NextGen® Mobile Cloud Portal supports and tracks the usage of NextGen® Mobile. You can manage the clinic jobs, users, and other resources contained in the NextGen® Mobile deployment. You can also monitor and report on-job activity, and send messages to communicate with other NextGen® Mobile users. You can use the current and previous versions of the following browsers to work with NextGen® Mobile Cloud Portal: Microsoft® Edge Mozilla® Firefox Apple® Safari Google® Chrome Note: You can view the supported browsers on the logon page by selecting the Browser Requirements. Browser requirements on logon page Log on to the NextGen Mobile Cloud Portal You can log on to NextGen® Mobile Cloud Portal with two-factor authentication. View the Release Documentation You can view the latest user guides and release notes in NextGen Mobile Cloud Portal. Select a Clinic You can select and work with your clinic on NextGen® Mobile Cloud Portal. Set Up Your Profile You can update your profile, password, and

Installation Prerequisites

Recommendations

Install and Set Up NextGen® Direct-to-Desktop

Pair NextGen® Mobile with Desktops

Install Microsoft .NET Framework 4.8

NextGen® Direct-to-Desktop Overview

Software Prerequisites

Requirements for Using NextGen® Mobile Cloud Portal

Install and Set Up NextGen® Direct-to-Desktop

Pair NextGen® Mobile with Desktops

Install Microsoft .NET Framework 4.8

NextGen® Direct-to-Desktop Overview

Software Prerequisites

Requirements for Using NextGen® Mobile Cloud Portal