NextGen Knowledge Center

Connect Paired Desktops in NextGen® Mobile

When you have multiple desktops paired with NextGen® Mobile, you must ensure that you are connected to the correct desktop before dictating.

All paired desktops that are open and available are displayed in the Active Devices section and the paired desktops that are not open and available are displayed in the Inactive Devices section.

  1. Open NextGen® Mobile.
  2. Select Direct to Desktop.
    The Dictation window opens indicating that the desktop device is connected. The Dictation window displays Select a device when no desktop is connected.
  3. Select or Select a device.
    The Paired Devices window displays the list of paired desktops up to 100.
  4. Select a desktop to connect.
  5. Optional: To delete a paired device, select next to the desktop, and then select YES, DELETE.
    The device is deleted.