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eRx Refill Request Matching
eRx Refill Request Matching
There are two types of eRx refill requests.
Matched
Unmatched
The Unmatched Refill Request status type contains:
Unmatched Patient
Unmatched Medication
Unmatched Prescription
eRx Refill Requests Matches
eRx refill requests matches and description.
NextGen® Enterprise EHR Help
eRx Refill Request Notifications in Encounters
When you receive an eRx refill request and approve or deny the request, a notification is added to the patient's chart. The Encounters tab displays the eRx refill notification as an email item. Note: A notification is not added if an unmatched patient entry is denied with a reason of Deny-Unknown Patient. Parent topic: Electronic Prescribing (eRx) Refill Requests
NextGen® Enterprise EHR Help
Refill Request Patient Matching Window
The Refill Request Patient Matching window handles the status of the refill request based on the person_id and NDC. The status is determined when opening the window using the following logic: Status Person ID NDC Unmatched Prescription X X Unmatched Medication X Unmatched Patient X Refill Request Patient Matching The availability of the Refill Request Patient Matching window is based on the Unmatched Refill Request Provider Medication practice preference: All Providers. The Filter By displays all providers, and the list shows all unmatched refill requests for all providers. Current Provider. The Filter By displays the current provider name, and the list shows all unmatched refill requests for the current provider. Assigned Provider. The Filter By displays the assigned provider name, and the list shows all unmatched refill requests for the assigned provider. Parent topic: Unmatching eRx Refill Requests
NextGen® Enterprise EHR Help
Match Prescription Information on eRx Refill Requests
From the Refill Request Patient Matching window, you can match a prescription and add it to the patient's chart. Note: You must have prescribing rights to add the unmatched prescription to the patient's chart. Double-click an Unmatched Refill Reqs task, or select an Unmatched Refill Reqs, and then select Open. Workfow The Refill Request Patient Matching window opens. Refill Request Patient Matching Select the prescription to match. The data included in the refill request opens. Refill Request Patient Matching Select Lookup. A confirmation message Unmatched Prescription appears to create the medication entry, if does not exist. To create the medication entry on the patient's chart, do one of the following: Select Yes. Select Create Medication Entry on the Refill Request Patient Matching window. The medication is added to the patient's chart. The status of the prescription is changed to Matched and is displayed under Successfully Matched. When the medication entry is successfully matched
NextGen® Enterprise EHR Help
eRx Refill Request Matching
There are two types of eRx refill requests. Matched Unmatched The Unmatched Refill Request status type contains: Unmatched Patient Unmatched Medication Unmatched Prescription eRx Refill Requests Matches eRx refill requests matches and description. Parent topic: Electronic Prescribing (eRx) Refill Requests Parent topic: Unmatching eRx Refill Requests
NextGen® Enterprise EHR Help
Unmatching eRx Refill Requests
If information from the issuing pharmacy does not match the data stored in the NextGen® Enterprise EHR database, a separate task is added to your task list on the Workflow window, in the Clinical Tasking tab. This task includes the current unmatched refill request. Workflow You can manually match patient demographics, medication, and prescription information, using the Refill Request Patient Matching window. You can also remove an unmatched eRx refill request task. Refill Request Patient Matching Window The availability of the Refill Request Patient Matching window enables you to create a patient match based on the patient demographics information in the request data and the data of the corresponding patient. Match Patient Demographics on eRx Refill Requests Procedure to match Patient demographics on eRx refill requests. Match Medication Information on eRx Refill Requests Procedure to match medication information on eRx refill requests. Match Prescription Information on eRx Refill Requ
NextGen® Enterprise EHR Help
Electronic Prescribing (eRx) Refill Requests
When you electronically submit patient medication prescriptions to a pharmacy, you may receive a refill request from that pharmacy. These refill requests are unsolicited and until you respond to a request, you have no other interaction with the pharmacy that requested the refill. Each refill request creates a task in the Workflow module and the Manage Refills window in the Medications module. For more information on working with eRx refill requests in the Medications module, go to the NextGen Healthcare Success Community, and download the latest Medications and Medication Allergies Modules User Guide for NextGen® Enterprise EHR and ePrescribing User Guide for NextGen® Enterprise EHR. NextGen® Enterprise EHR evaluates the status of the medication in the patient's chart. If the request can be matched to an existing patient, the information appears with the option to approve or deny the request. An alert appears if a matched refill request is linked to an inactive medication. Note: A mism
