Accepting an ePA Task

NextGen® Enterprise EHR Help

Manage an ePA Action Required Task

From Clinical Tasking, you can directly access the various areas of the ePA process to manage electronic prior authorizations. Select a task that has a description that displays the status ePA Action Required. The task details opens. Task details Select Manage ePA. The system automatically accepts the task for you and opens the appropriate window for the Manage ePA process. The window that opens depends on the specific ePA task and the kind of action you need to take. Perform the necessary actions in the Manage ePA window. Parent topic: ePA from the Workflow Module Inbox

NextGen® Enterprise EHR Help

Accepting an ePA Task

Accepting an ePA task removes the task from other users in the Workgroup list. However, those users could still open the Manage ePA window for the patient and respond to the ePA item before the user who actually Accepted the task could respond. If this happens, the status on the case changes and the Inbox task becomes automatically marked as Completed. Note that only one user can be in the Manage ePA window working on an ePA transaction at the same time. Parent topic: ePA from the Workflow Module Inbox

NextGen® Enterprise EHR Help

ePA from the Workflow Module Inbox

When you set up Clinical Tasking for Electronic Prior Authorization (ePA), users receive tasks in their inbox that notify them of certain ePA status changes that they need to take action on. Tasks can be routed to a provider or to a workgroup depending on the setup. Having ePA tasks listed on the Clinical Tasking tab in Inbox helps prescribers and clinical staff monitor responses on prior authorization requests sent from NextGen® Enterprise EHR to the pharmacy benefits managers (PBMs). The responses can include status updates when a prior authorization request needs clinical questions answered or other prescriber input, as well as approvals and denials from the PBM. Having notifications sent to the inbox improves the efficiency of the ePA process by enabling you to manage some ePA actions without opening the Medications module each time you want to check an ePA status or take action. The ePA tasks have Action Required and Approved statuses. You can go directly from the task in the inbo

NextGen® Enterprise EHR Help

ePA from the Workflow Module Inbox

When you set up Clinical Tasking for Electronic Prior Authorization (ePA), users receive tasks in their inbox that notify them of certain ePA status changes that they need to take action on. Tasks can be routed to a provider or to a workgroup depending on the setup. Having ePA tasks listed on the Clinical Tasking tab in Inbox helps prescribers and clinical staff monitor responses on prior authorization requests sent from NextGen® Enterprise EHR to the pharmacy benefits managers (PBMs). The responses can include status updates when a prior authorization request needs clinical questions answered or other prescriber input, as well as approvals and denials from the PBM. Having notifications sent to the inbox improves the efficiency of the ePA process by enabling you to manage some ePA actions without opening the Medications module each time you want to check an ePA status or take action. The ePA tasks have Action Required and Approved statuses. You can go directly from the task in the inbo

NextGen® Enterprise EHR Help

Manage an ePA Action Required Task

From Clinical Tasking, you can directly access the various areas of the ePA process to manage electronic prior authorizations. Select a task that has a description that displays the status ePA Action Required. The task details opens. Task details Select Manage ePA. The system automatically accepts the task for you and opens the appropriate window for the Manage ePA process. The window that opens depends on the specific ePA task and the kind of action you need to take. Perform the necessary actions in the Manage ePA window. Parent topic: ePA from the Workflow Module Inbox

NextGen® Enterprise EHR Help

Accept eRx Refill Request from the Workflow Window

You can accept and assume responsibility for an eRx refill request task before taking another action. When NextGen® Enterprise EHR sends an eRx refill request to multiple users, a single user can accept the task and prevent other users from working on the same task. Note: For more information on Task Recipient Actions, go to NextGen Healthcare Success Community and download the latest Workflow Module Guide for NextGen® Enterprise EHR. Open NextGen® Enterprise EHR and open the Workflow module. Select the Clinical Tasking tab and select a refill request from the task list. Note: In the task list, indicates a pending task. Clinical Tasking Select Accept. A check mark appears on the accepted task. Note: After you accept the refill request, Accept and Reject become unavailable. You can approve or deny the accepted refill request, and also remove or reassign the task. Parent topic: eRx Refill Requests from the Workflow Module Inbox

Accepting an ePA Task

Recommendations

Manage an ePA Action Required Task

Accepting an ePA Task

ePA from the Workflow Module Inbox

ePA from the Workflow Module Inbox

Manage an ePA Action Required Task

Accept eRx Refill Request from the Workflow Window

Accepting an ePA Task

Manage an ePA Action Required Task

Accepting an ePA Task

ePA from the Workflow Module Inbox

ePA from the Workflow Module Inbox

Manage an ePA Action Required Task

Accept eRx Refill Request from the Workflow Window