Accepting an ePA Task

Accepting an ePA task removes the task from other users in the Workgroup list. However, those users could still open the Manage ePA window for the patient and respond to the ePA item before the user who actually Accepted the task could respond. If this happens, the status on the case changes and the Inbox task becomes automatically marked as Completed. Note that only one user can be in the Manage ePA window working on an ePA transaction at the same time.