Manage an ePA Action Required Task

NextGen® Enterprise EHR Help

Accepting an ePA Task

Accepting an ePA task removes the task from other users in the Workgroup list. However, those users could still open the Manage ePA window for the patient and respond to the ePA item before the user who actually Accepted the task could respond. If this happens, the status on the case changes and the Inbox task becomes automatically marked as Completed. Note that only one user can be in the Manage ePA window working on an ePA transaction at the same time. Parent topic: ePA from the Workflow Module Inbox

NextGen® Enterprise EHR Help

Manage an ePA Action Required Task

From Clinical Tasking, you can directly access the various areas of the ePA process to manage electronic prior authorizations. Select a task that has a description that displays the status ePA Action Required. The task details opens. Task details Select Manage ePA. The system automatically accepts the task for you and opens the appropriate window for the Manage ePA process. The window that opens depends on the specific ePA task and the kind of action you need to take. Perform the necessary actions in the Manage ePA window. Parent topic: ePA from the Workflow Module Inbox

NextGen® Enterprise EHR Help

ePA from the Workflow Module Inbox

When you set up Clinical Tasking for Electronic Prior Authorization (ePA), users receive tasks in their inbox that notify them of certain ePA status changes that they need to take action on. Tasks can be routed to a provider or to a workgroup depending on the setup. Having ePA tasks listed on the Clinical Tasking tab in Inbox helps prescribers and clinical staff monitor responses on prior authorization requests sent from NextGen® Enterprise EHR to the pharmacy benefits managers (PBMs). The responses can include status updates when a prior authorization request needs clinical questions answered or other prescriber input, as well as approvals and denials from the PBM. Having notifications sent to the inbox improves the efficiency of the ePA process by enabling you to manage some ePA actions without opening the Medications module each time you want to check an ePA status or take action. The ePA tasks have Action Required and Approved statuses. You can go directly from the task in the inbo

NextGen® Enterprise EHR Help

ePA from the Workflow Module Inbox

When you set up Clinical Tasking for Electronic Prior Authorization (ePA), users receive tasks in their inbox that notify them of certain ePA status changes that they need to take action on. Tasks can be routed to a provider or to a workgroup depending on the setup. Having ePA tasks listed on the Clinical Tasking tab in Inbox helps prescribers and clinical staff monitor responses on prior authorization requests sent from NextGen® Enterprise EHR to the pharmacy benefits managers (PBMs). The responses can include status updates when a prior authorization request needs clinical questions answered or other prescriber input, as well as approvals and denials from the PBM. Having notifications sent to the inbox improves the efficiency of the ePA process by enabling you to manage some ePA actions without opening the Medications module each time you want to check an ePA status or take action. The ePA tasks have Action Required and Approved statuses. You can go directly from the task in the inbo

NextGen® Enterprise EHR Help

View Prior Authorization Task History

Open the Electronic Prior Authorization window by doing one of the following: In the Medications module, select . On the View menu, select Manage ePA. Select the Task History tab. Electronic Prior Authorization Parent topic: Managing Electronic Prior Authorizations

NextGen® Enterprise EHR Help

View Prior Authorization Task History

Open the Electronic Prior Authorization window by doing one of the following: In the Medications module, select . On the View menu, select Manage ePA. Select the Task History tab. Electronic Prior Authorization Parent topic: Managing Electronic Prior Authorizations

Manage an ePA Action Required Task

Recommendations

Accepting an ePA Task

Manage an ePA Action Required Task

ePA from the Workflow Module Inbox

ePA from the Workflow Module Inbox

View Prior Authorization Task History

View Prior Authorization Task History

Manage an ePA Action Required Task

Accepting an ePA Task

Manage an ePA Action Required Task

ePA from the Workflow Module Inbox

ePA from the Workflow Module Inbox

View Prior Authorization Task History

View Prior Authorization Task History