When you send a NextGen® Enterprise EHR patient chart item such as a document, image, or SAP® Crystal Reports® to a NextGen® PxP Portal, the system creates an audit trail. The system also records when the patient opens the item from the NextGen® PxP Portal.
- Open NextGen® Enterprise EHR, and select a NextGen® PxP Portal enrolled patient from the Patient Lookup window.
- To view the history details of an item sent to NextGen® PxP Portal, do one of the following:
- Select the Encounter History tab,
- Select an encounter, and select the
button to open the Encounter Details window.
- Select the item to view the details, and select the
button.
- Select the Categories tab,
- To view a category item, do one of the following:
- Select List View from the list.
- Select Tree View from the list.
- To expand all categories; select a category, select Category Options
, and select Expand All Categories.
- To expand the selected category, select
.
- Select a category item to view the patient portal history details, and select the document options button.
- Select Patient Portal History Details.
The
Patient Portal Document History window opens.
Note: When you select an image or SAP® Crystal Reports®, the corresponding window opens.
- Select Close.
