View Properties for a Multi-user Signoff Document

NextGen® Enterprise EHR Help

Viewing Electronic Signatures on a Multi-User Signoff Document

You can view the electronic signature of each signee at the bottom of the document when you open it from the Encounter History or Categories tab or in the Provider Approval Queue (PAQ). The electronic signature includes the provider's name, credentials, and signoff status, and the date and time stamp.If a delegate signs off the document, the signature indicates the provider it was signed off on behalf of. The electronic signatures are removed from the document when a signee rejects the document. The first example shows that the encounter provider and one signee have electronically signed the document. The signature is pending for the other signee. The second example shows that a delegate has signed the document on behalf of the signee whose signature was pending in the first example. Parent topic: Tracking Multi-user Document Signoff

NextGen® Enterprise EHR Help

Tracking Multi-user Document Signoff

When multi-user document signoff is in effect, you can view document and signee status from the following: Document status indicator on the Encounter History or Categories tab. Document properties. Accept button on the document. Electronic signatures on the document. View the Document Status Indicator You can view the document status indicator in the Encounter History or Categories tab. View Properties for a Multi-user Signoff Document Accept Button on Multi-user Signoff Documents Viewing Electronic Signatures on a Multi-User Signoff Document Parent topic: PAQ Document Signoff by Multiple Providers

NextGen® Enterprise EHR Help

Sign off Existing Documents and Return It to Existing Signees

You can sign off a rejected document and send it back to the Provider Approval Queue (PAQ) Pending tab of the previous list of signees. For example, you may not need to change the document or signees if you can clarify the content of the document with the signee who rejected it. Access your PAQ Pending tab and open the document to sign off, following steps 1-3 in Initiate Multi-user Signoff on a Pending PAQ Document. Select Sign-off. If a multi-user signoff document becomes a single-user signoff document through regeneration while the PAQ is open, a message appears indicating that there has been a change to the document since it was last retrieved. Select OK to close the message window, and then select F5 on your keyboard to refresh the PAQ. Do one of the following: Sign off the regenerated document as a single user. The document is not sent to any other providers for signoff. Sign off the document with actions to initiate multi-user signoff. For a multi-user signoff document, a messag

NextGen® Enterprise EHR Help

Sign off a Multi-user Document

You must be a provider to sign off the document from the Encounter History or Categories tab. If you are a delegate for a provider, you must sign off the document from the Provider Approval Queue (PAQ). You cannot reject a document you open from the Encounter History or Categories tab; you must reject it from the PAQ. If you need to revise the document that was sent to you for signoff, the best practice is to regenerate the document from the patient chart using the applicable template. If you edit the current document directly by entering free text, your changes are overwritten if another user regenerates the document. Regenerating the document disables multi-user signoff and removes the document from the PAQ of all signees. The document is returned as a single-user signoff document to the PAQ Pending tab of the encounter provider for review. The encounter provider may initiate multi-user signoff for the regenerated document. Log on to NextGen® Enterprise EHR as a PAQ-enabled provider.

NextGen® Enterprise EHR Help

PAQ Document Signoff by Multiple Providers

Multiple providers on a patient care team can sign off the same document sent by the encounter provider to each designated signee's Provider Approval Queue (PAQ) Pending PAQ tab in the Workflow module. Only the encounter provider or the provider's delegate can initiate multi-user signoff and select additional signees. The multi-user signoff document is read only and remains in Pending status until all the designated signees or their delegates have signed it. If a document is rejected or regenerated by any signee, all existing signatures are erased, and the document is returned to the Pending PAQ of the encounter provider for review and further action. The encounter provider can restart multi-user signoff for the document and select the previous or new signees. Note: At this time, multi-user signoff is only available for PAQ documents. For more information on the following features, go to NextGen Healthcare Success Community, and download these documents: PAQ - Workflow Module Guide for

NextGen® Enterprise EHR Help

Reviewing a PAQ Document Rejected by a Signee

If a signee rejects a document you have sent, the document is returned to your Provider Approval Queue (PAQ) Pending tab. Depending on the reason for rejection and your review of the document, you can do the following: Sign off the existing document and return it to the existing signees Add or remove signees for the document, and restart the multi-user signoff process again. Note: You must be the encounter provider to add or remove signees for the document. Regenerate the document after correcting information in it, and restart the multi-user signoff process again with the same or different signees. Reject the document. Sign off Existing Documents and Return It to Existing Signees Change Signees for Documents and Restart Multi-user Signoff Revise and Regenerate the Document Reject the Document Parent topic: Performing Encounter Provider or Delegate Signoff Actions

View Properties for a Multi-user Signoff Document

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