NextGen Knowledge Center

Un-Enroll a Provider from ePrescribing Services

You can remove a provider from the ePrescribing services. You can only un-enroll the providers who are enrolled in retail or mail order for the practice listed in the upper-left corner of the File Maintenance desktop.
NextGen File Maintenance

  1. In File Maintenance, from Master Files > System, select Providers.
    The Providers List window opens.
  2. Double-click a provider.
    The Modify Provider Information window opens.
  3. On the Modify Provider Information window, select the ePrescribing tab.
  4. In the Networks section, select open menu > Retail or Mail-Order > Un-enroll.
    The eRx Message Submission window states that the request has been submitted and you can check the status in a few minutes.
  5. Select OK.
    The value for SureScripts Provider ID (SPI) or Mail Order Prescriber ID is removed from the system and the value for Un-enrollment Date changes to the current date.