Set Preferences to View NextGen® Enterprise PM Alerts in NextGen Enterprise EHR

NextGen® Enterprise EHR Help

Visual Alert Indicators on the Patient Information Card

The color of the Alerts button on the Patient Information Card indicates the presence of alerts. If your practice preferences are configured for viewing only NextGen® Enterprise EHR alerts, the Alerts button turns red in color when there are NextGen® Enterprise EHR alerts available for the patient. Otherwise, the button is transparent. If you configure the practice preferences to include NextGen® Enterprise PM alerts and show a visual indicator for alerts, the button turns red in color when either NextGen® Enterprise EHR or NextGen® Enterprise PM alerts are available for the patient. If there are only NextGen® Enterprise PM alerts and the preference to show a visual indicator is not enabled, the button remains transparent. The number appearing on the Alerts button indicates the total alerts count. If you configure the practice preferences to include and show a visual indicator for NextGen® Enterprise PM alerts, the total alerts count collectively indicates NextGen® Enterprise EHR and N

NextGen® Enterprise EHR Help

View Patient Alerts

You can view a quick list of all available NextGen® Enterprise EHR and NextGen® Enterprise PM alerts for the patient on the Patient Information Card (PIC). You can also open the Patient Alerts window to view, acknowledge, add, edit, snooze, and remove the patient's NextGen® Enterprise EHR and NextGen® Enterprise PM alerts. Note: The Alerts button in red color with a numeric count; indicates that there are patient alerts available. For example, . When there are no alerts, the button appears as . Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window. To view a quick list of available alerts for the patient; on the PIC, hover over Alerts.The Alerts table appears listing the patient alerts by type and description. Alerts that require acknowledgement, appear at the top of the list, denoted by red-colored text and the indicator. Note: If you configure the Practice Preferences settings in File Maintenance to include NextGen® Enterprise PM alerts, such alerts appear in

NextGen® Enterprise EHR Help

Assign NextGen® Enterprise EHR Alerts for Individual Patients

For each alert type, you can select an existing alert message or create a new one. You can select options to display an alert in bold red type and show the alert in the Patient Alerts window when you open the patient's chart. You cannot select a Patient has expired alert on the Add/Edits Alerts window. You can only add this alert from the Modify Patient Information window. You must start documentation from an NextGen® Adaptive Content Engine template for some alerts. Open the patient's chart. Do one of the following: If no current alerts exist, select the gray Alerts button on the Patient Information Card. Note: This function is enabled only for NextGen® Enterprise EHR alerts. If current alerts exist, select the red Alerts button to display the Patient Alerts window. On the EHR tab, select Add/Edit. The Add/Edit Alerts window opens, with a separate section for each alert type and its options. Use the horizontal and vertical scroll bars to view all alert types and options. To assign an

NextGen® Enterprise EHR Help

Viewing, Acknowledging, and Assigning Alerts

You can set up NextGen® Enterprise EHR patient alerts to inform providers of specific concerns about the current patient and have them acknowledge the information. You can assign alerts to individual patients, or if you are a system administrator, you can assign alerts to all patients in a practice. To perform alerts actions, you must have access rights under Modules, Medical Records, Patient Alerts in System Administrator. For more information, go to the NextGen Healthcare Success Community and download the latest System Administrator Guide for NextGen Enterprise. You can set practice preferences to view alerts from NextGen® Enterprise PM along with alerts for NextGen® Enterprise EHR. Alert Types Set Preferences to View NextGen Enterprise PM Alerts in NextGen Enterprise EHR Visual Alert Indicators on the Patient Information Card Alerts provides a list of NextGen® Enterprise EHR and NextGen® Enterprise PM alerts for the patient. You can configure the practice preferences to customize t

File Maintenance Help for NextGen® Enterprise 8

NextGen® EDR Patient Information Bar Descriptions

The following tables provide additional descriptions for the Patient Demographic Information and Alerts section of Patient Information Bar. You can use this table when setting up NextGen® Enterprise EHR Patient Information Bar Practice Preferences. Patient Demographic Information You can select up to three types of demographic information to display on the Patient Information Bar. Select this check box... To display... MRN The patient Medical Record Number. Parent/Guardian The name of the patient parent or guardian. Enterprise Chart Indicator Whether the chart is an enterprise chart. Patient Insurance Name of the patient insurer. Encounter Insurance Whether one or more insurances are added to the encounter for billing purposes. Preferred Language The patient preferred language. Preferred Name The patient preferred name. Patient Portal Indicator Whether the patient is enrolled in NextGen® PxP Portal Patient Portal or not. Alerts You can select and customize NextGen® Enterprise PM alerts

File Maintenance Help for NextGen® Enterprise 8

Alerts Practice Preferences

The Alerts practice preferences control when the Chart, Account, Appointment Scheduling, Managed Care, Payer, and System alerts display in NextGen® Enterprise PM and NextGen® Optical Management. You are also able to select which system generated alerts should or should not appear for patients. Note: NextGen® Enterprise PM alerts can also display in NextGen® Enterprise EHR from the Patient Information Bar. For more information on enabling NextGen® Enterprise PM alerts in NextGen® Enterprise EHR, go to the NextGen Healthcare Success Community and download the latest File Maintenance Master Files Guide for NextGen® Enterprise. Display Enterprise-Wide Patient Balance Alerts Alerts Options - Practice Preferences Parent topic: Practice Preferences

Set Preferences to View NextGen® Enterprise PM Alerts in NextGen Enterprise EHR

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Visual Alert Indicators on the Patient Information Card

View Patient Alerts

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Viewing, Acknowledging, and Assigning Alerts

NextGen® EDR Patient Information Bar Descriptions

Alerts Practice Preferences

Visual Alert Indicators on the Patient Information Card

View Patient Alerts

Assign NextGen® Enterprise EHR Alerts for Individual Patients

Viewing, Acknowledging, and Assigning Alerts

NextGen® EDR Patient Information Bar Descriptions

Alerts Practice Preferences