NextGen Knowledge Center

Assign NextGen® Enterprise EHR Alerts for Individual Patients

For each alert type, you can select an existing alert message or create a new one. You can select options to display an alert in bold red type and show the alert in the Patient Alerts window when you open the patient's chart.

You cannot select a Patient has expired alert on the Add/Edits Alerts window. You can only add this alert from the Modify Patient Information window.

You must start documentation from an NextGen® Adaptive Content Engine template for some alerts.

  1. Open the patient's chart.
  2. Do one of the following:
    • If no current alerts exist, select the gray Alerts button on the Patient Information Card.
    • If current alerts exist, select the red Alerts button to display the Patient Alerts window.
      • On the EHR tab, select Add/Edit.
        The Add/Edit Alerts window opens, with a separate section for each alert type and its options.

        Use the horizontal and vertical scroll bars to view all alert types and options.

  3. To assign an existing alert message, do the following:
    1. Select the check box for the alert message under the applicable alert type.

      Additional options appear beneath the selected alert.

      If you select an alert that requires starting documentation from a template which is not present on the encounter, a message appears.

      You cannot assign the alert until you attach the associated template to the encounter.

    2. Enter any necessary comments in the Enter Comments box.
      You can enter up to 50 characters and perform a spell check on your comments. You cannot perform the spell check on more than 50 characters. For more information about the spell check feature, go to NextGen Healthcare Success Community and download the latest Using Spell Checker for NextGen® Enterprise EHR guide.
    3. To make the alert stand out on the Patient Alerts window, select one or both of the following options:
    • To display the alert in bold red type, select the Show in Red & Bold check box. The highlighting is not applied to the alerts displayed when you point to the Alerts button on the Patient Information Card.
    • To display the Patient Alerts window with the alert details when you open a patient, select the Pop-up for Acknowledgement check box.
  4. To create a custom alert, enter the alert message in the Enter Additional Alert box under the applicable alert type.
    These additional alerts display only for the specific patient. To create a custom alert that appears across patients, create a practice-wide alert
  5. Select Save & Close.
Related concepts
Alert Types
Related reference
Alerts that Require Configuration from the NextGen Adaptive Content Engine